Automation & AI

Embedded AI for intelligent business operations.

Home Insurance platform Automation & AI
  • AI Co-Persona
  • Smart Process Automation
  • Generative AI Capabilities
  • Machine Learning Models

AI Co-Persona

Persona-based assistant for agent, customer, claim handler, employer and more to enable:

  • New business growth
  • Reduced claim losses
  • More accurate underwriting
  • Process efficiency gains
  • Reduced overhead expenses
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Smart Process Automation

Increase automation using AI-driven processes and automated business decisions.

  • No-code decision automation
  • Separating business logic from core technology
  • Decision models
  • Business rules
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Generative AI Capabilities

Common Gen AI capabilities to drive new levels of automation, insight, and innovation.

  • Document summarization
  • Understanding speech and text
  • Language translation
  • Audio recognition
  • Conversational queries
  • Generating text
  • Reasoning, logic, and planning
  • Information retrieval

Machine Learning Models

Insurance-specific machine learning (ML) models to predict and recommend action:

  • Cross-sell/Upsell opportunities
  • Customer lifetime value
  • Cancellation prediction
  • Buying propensity
  • Claim risk
  • Customer retention
  • Renewal prediction

Explore More Platform Capabilities

The Sapiens Insurance Platform is built on key technological themes that serve as the foundational pillars for developing all our business solutions.
Business Solutions
Cloud/SaaS
Common Foundations
Digital & Data