Automation & AI
Embed AI capabilities and end-to-end business decision management across the Platform.
- AI and ML
- Generative AI
- Decision Management
AI and ML
Unlock deeper insights and drive smarter decisions with AI and Machine Learning across the insurance value chain. From underwriting and claims to customer service and beyond, Sapiens empowers insurers to automate processes, enhance accuracy, and improve responsiveness.
- Natural Language Processing (NLP) : Extract actionable insights from unstructured data sources, such as customer feedback, social media, and policy documents, to better understand customer needs and market trends
- Recommendation Engines: Deliver personalized suggestions to customers, agents, and employees, boosting engagement and improving satisfaction across touchpoints
- Automated Decision-Making: Streamline complex decisions with AI-powered automation that ensures consistency, accuracy, and speed, reducing manual effort and operational risk
- Predictive Analytics: Identify patterns, trends, and correlations to enable proactive decision-making, anticipate risk, and implement effective mitigation strategies
Generative AI
- Empower insurers to streamline operations and elevate customer experiences with Gen AI, seamlessly integrated across the Sapiens Insurance Platform and tailored to various lines of business.
- By combining the scalability of Microsoft Azure and the analytical power of Power BI, insurers can optimize existing processes and unlock new efficiencies.
- Gen AI introduces a transformative shift, enabling self-sufficiency, accelerating innovation, and supporting emerging models like embedded insurance.
- With Gen AI at the helm, insurers can co-pilot the entire value chain, from customer engagement to claims and underwriting automation.
- This powerful technology enhances operational efficiency, simplifies journey creation, and enables intuitive portal navigation all through natural language input.
- By leveraging Gen AI, insurers can automate tasks, generate personalized content, and deliver frictionless user experiences that drive productivity and growth.
Decision Management
End-to-end decision management capabilities with no-code tools, and deployment through Decision-as-a-Service
- Automated Logic Extraction (ALE) with Machine Learning
- Drag-and-drop Decision Automation Modeling
- Enterprise-grade Code Generation
- GenAI-driven automation
- Proven Results: 90% less IT involvement; 5x faster time-to-market; 70-90% improvement in operating efficiencies
Explore More Platform Capabilities
The Sapiens Insurance Platform is built on key technological themes that serve as the foundational pillars for developing all our business solutions.