Hear from Our Customers

Ramu Lingala
Executive Vice President and Chief Information Officer, Encova Insurance, U.S.

’’Sapiens Decision is a perfect fit for our environment by providing flexibility to work with multiple policy administration systems while empowering our business leaders to manage decisions directly. This capability positions us to scale effectively as we grow, without adding unnecessary IT overhead.”

Ayanna Burns
Chief Transformation Officer, Continental General, U.S.

’’As we continue to grow and evolve our business, Sapiens is the ideal technology partner because of its ability to provide a highly flexible and customizable suite of SaaS-based solutions that is built to fit the unique needs of our company, clients, and policyholders. Sapiens not only provides an innovative suite of solutions, but its team also brings a collaborative approach that will help us to scale up to meet complex implementation challenges involving multiple products and organizations.”

Veera Laami
Director, Renewal, LocalTapiola, Finland

“The out-of-the-box system is really good. We’ve managed to use the system with very little modification or customization…That’s a really good indication of quality and broadness of features”

Evan Gavas
CEO, Universal Life, Cyprus

“With Sapiens, we are confident in our ability to optimise efficiencies, improve agility, and continue delivering market-leading insurance solutions to our customers.”

Lorenzo Chan
President and CEO, Pioneer Inc., Philippines

“Sapiens’ comprehensive platform will enable us to accelerate product development, automate workflows, and enhance customer journeys. This partnership underscores our commitment to delivering innovative and relevant insurance solutions to our customers, while significantly improving operational efficiency.”

Jon Lindquist
Senior Accountant, Penn National Insurance, U.S.

“The biggest value that we have seen since implementing ReinsurancePro is the increased efficiency in both our claims and accounting departments. It has really done a magnificent job of allowing us to expand our reporting capabilities”

Ericka Krueger
Director of IT, Nassau Financial, U.S.

“Working with Sapiens has been amazing. Honestly, we view them as a partner with us…They are incredibly supportive and helpful along the whole process. We find our relationship with Sapiens to be incredibly invaluable to us and then eventually to our end users.”

Duran Chetty
Former COO & CIO, Hollard Risk Group, South Africa

“Sapiens CoreSuite for Life & Pensions is replacing our core legacy system to drive down operational costs and deliver automated, seamless user experiences for customers, alliance partners, and HGR staff. CoreSuite and DataSuite will also help accelerate our digital transformation objectives. Sapiens’ dedicated data solution and data warehouse have stepped in to handle our existing business volumes, while accommodating expected growth.”

Karen Hardin
VP Product Execution, Encova, U.S.

“We’ve been able to broaden our footprint for comp…and really grow the product and grow with the product over the years…They care as much about our success as they do theirs”

Tiffany Herron
Assistant Vice President of Financial Services, Rockford Mutual, U.S.

“Sapiens’ automation solution gives us full control over our processing, reporting, and auditability, and ensures that we have the tools in place to prevent potential claims leakage. We needed a solution that allowed for ease of use across the company, to make the processing easier for our accounting and claims departments.”

Ian Wrigglesworth
Hiscox, CTO, UK

“Sapiens Insurance Platform is pivotal to Hiscox’s continued growth, enabling us to create a connected ecosystem with the best technologies available to help deliver our strategic goals. By wrapping two years of new features into a single update, the Sapiens’ go-live has helped strengthen the operational foundations of our business, which is fundamental to our strategy for growth.”

Aysen Sert
Director Project and Change Management, Anadolu Sigorta, Turkey

“We self-configured 13 new insurance products and delivered those in 18 months. The cost of product develop[ment] is now so low, so we can experiment more with less risk and that’s driving our innovation…We reduced time to market by an average of 75%”