Partners

Outstanding Ecosystem

As part of our constant quest to offer more to our customers, Sapiens is proud to partner with innovative companies that help us expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets and locales.

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Akur8 empowers actuaries and pricing teams to make better decisions, faster
  • Industry challenge
  • The solution
  • Business benefits

Insurers face increasing pressure to control and optimise their profit margins (direct insurers, price comparison websites, low interest rates). Pricing sophistication has become a key differentiator, but pricing processes remain long, manual and iterative. While AI could significantly improve this process, standard machine learning algorithms generate models that cannot be put in production because of regulatory constraints and risk of adverse selection. Akur8 is the only technology on the market that reconciles machine learning and actuarial science to automate the generation of transparent, production-ready GAM/GLMs.

Akur8 leverages the power of Machine Learning & predictive analytics to inject game-changing speed and accuracy to insurers’ pricing process. The solution supports pricing experts at every step of the pricing process, generating significant efficiency. From data processing and visualisation to exporting final models, Akur8 provides a comprehensive modular approach to pricing built around three main modules:
1. Risk – to build technical models and pure premiums
2. Demand – to build behavioural conversion and retention models and measure price elasticity
3. Rate – to iterate on rate plans (commercial premiums) and run portfolio analyses

  • Speed – Make your pricing process 10x faster
  • Performance: Improve the predictive power of your models
  • Transparency: Ensure full compliance with local regulation
Automate your risk & regulation compliance
  • Industry challenge
  • The solution
  • Business benefits

One of the greatest challenges facing organisations is working to embed regulatory compliance within insurance supply chains. This is a highly complex environment that can absorb teams as they wade through repetitive and time-consuming tasks. While a significant resource burden, failure threatens cost, efficiency and reputational impacts.

The joint Sapiens and Albany Group solution brings the ability to channel complex workflows and supplier management into a single, simple to implement and easy to use platform. Suppliers include third party admin (TPA), claims adjusters and experts, lawyers, underwriting brokers and even IT contractors. They also include contractors such as plumbers, builders, car mechanics and repair shops. Conect™ automates, streamlines and makes sense of supply chain complexity — to embed oversight, confidence and compliance. Integration of Conect™ with Sapiens core systems provides end-to-end performance, regulatory and operational control of supply chains, so that third party providers access to the insurer systems is according to their status in the Albany Group system. Code-free, Conect™ is rapidly deployable, customisable and scalable within departments, throughout companies and across markets.

  •  CONTROL – Risk intelligence technology that puts you in control — to save time, reduce costs and automate regulatory compliance
  •  INSIGHT- Harness trusted data, cross-sector expertise and intelligent analysis for complete oversight, performance management and audit of your supply chain
  • SIMPLICITY – Code-free configuration and intuitive screens ensure that Conect™ simplifies the most complex processes
Manage, predict and optimize your customers’ lifetime value (LTV) in real time
  • Industry challenge
  • The solution
  • Business benefits
  • Hear from our partners

The likelihood of potential customers qualify or lapse at the online application stage is difficult for life insurers to predict. If insurers improve their placement ratio it would have a significant impact on profitability and internal resources. Using AI, machine learning and analytics can provide potential policyholders with a better match based on “peers like you” and will improve insurers’ profitability and customer satisfaction. Atidot offers growth opportunity for life insurance – empowers insurers to evaluate opportunities in an existing portfolio or a book of business with big data and predictive analytics.

The joint solution provided by Sapiens and Atidot combines real-time AI, machine learning, and analytics capabilities with Sapiens ApplicationPro, a web-based insurance application software. The solution enables insurers to better predict their placement ratio, understand their customers profile, and recommend better policies based on ‘lookalike’ strategy. Companies can gain insights into their customer base and see the bottom-line impact of their product and marketing strategy. Atidot’s insights help you make smarter business decisions at just the right time.

  • Improve top-line growth by up to 30%
  • Gain up to 4x increase in your book of business value
  • Improve predictability by 15X and increase lifetime value

Reduce Risk, Operational Cost & Enhance Customer Loyalty with our Health Data Platform
  • Industry challenge
  • The solution
  • Business benefits

With more than 71% of the global deaths (according to WHO.org) caused by preventable disease, the Insurance industry wishes to move from being a claims payer to a lifetime wellbeing partner, helping people achieve and maintain better health and wellness levels, while better assessing risk and providing preventive, personalized services, at lower costs.

As a B2B company, Binah.ai provides the Insurance industry with an AI-powered, 100% software solution (SDK) they can easily integrate into their app or workflows to allow clients monitor health parameters, just by looking at the camera of a smartphone, tablet or laptop camera – anytime they need, anywhere they are, in only one minute. End-users are able to extract a wide range of health parameters such as blood pressure, heart rate, heart rate variability, oxygen saturation, respiration rate, mental stress, relaxing ability and more, and share this important health data with their insurers so they can better support their care, wellness and health improvement efforts.

  • Enhance wellness programs success using members’ objective health data
  • Streamline and empower underwriting and STP with remote, real-time health and wellness monitoring
  • Better assess risk and increase prevention
  • Lower operational costs (no need for wearables, less human time spent on health assessments)
Technology developer and provider of solutions designed for demanding form processing
  • Industry challenge
  • The solution
  • Business benefits

Insurance companies frequently face significant challenges when managing high volumes of diverse documents streaming into the organization. These documents must be accurately classified into specific types, relevant data must be extracted and validated, and documents must be correctly routed to the appropriate activity centers within the organization for further processing. In many organizations, a substantial portion of this activity is still handled manually. We can automate and streamline all these tasks.

A robust document classification and Digital Mailroom (DMR) automated system is designed to automatically classify incoming documents based on any required hierarchy, content, or schemes on a case-by-case basis. The solution employs advanced document understanding technologies, including optical character recognition engines, optical mark recognition, and barcode recognition, to process structured, semi-structured, and unstructured forms in most common languages.

  • Significant labor cost savings and a rapid return on investment
  • Immediate enhancements in data accuracy, routing precision, and data capture speed
  • Much faster response times to customer inquiries
  • Automatic prioritization of urgent customer requests using natural language processing
  • Over 20 years of technology leadership in OCR, AI, NLP, automated machine learning, and document understanding. Billions of insurance-related forms,
    payments, invoices, personal KYC, and various other documents have been processed using FormStorm technologies
Deliver a Better Customer Experience with Intuitive Customer Communications Management
  • Industry challenge
  • The solution
  • Business benefits

Consistent, timely communications is key when it comes to building lasting relationships with customers that help build your brand and grow your business. But maintaining a customer communications system that isn’t built with the user in mind can be expensive and time-consuming. The result can mean long turn-around times that limit your team’s responsiveness, and a technical burden to your IT staff that is costly and inefficient.

Cincom Eloquence is a customer communications management (CCM) solution that gives you the tools to design, deploy and deliver documents in a way that is flexible and user-centric. With Eloquence, you can say goodbye to manual data entry and tedious management processes—and say hello to cost savings and compliance with confidence.
Cincom Eloquence’s user-friendly design helps streamline customer communications processes across your entire enterprise—minimizing compliance risks, reducing operating costs, increasing speed to market and protecting your brand image.

  • Deliver a consistent brand image to customers and partners
  • Accelerate productivity: cut document production time by 90%
  • Ensure communication compliance to address internal policies and external requirements
  • Optimize legacy investments by integrating with existing business platforms and applications
  • Deliver an enterprise-wide solution to meet the needs of the entire organization
Adding value to Financial Services businesses with Smart Doc Generation & Automation
  • Industry challenge
  • The solution
  • Business benefits

When it comes to customer communications management, building and managing document templates can be challenging, technical and expensive. Document templates are often built and maintained on syntax-based (mail merge) platforms by technical staff and the dependency on the IT team often results in slow turn-around times. Templates are not always managed and organized centrally which makes it difficult for an organization to have a clear view of their environment and follow a compliant document strategy.

DocFusion® enables you to turn regularly used documents and forms into intelligent templates for customer communications management
DocFusion’s drag-and-drop template designer makes template authoring easy and maintainable with drag-and-drop mapping, visual rule-building dialogues, offline template preview capabilities with test data, native connectors to multiple data sources, digital signature support and much more.
DocFusion also features an enterprise-grade central template repository with role-based access, version control and full auditing capability. Documents can be generated on-demand or in batch with the option to connect to our high availability and highly scalable cloud environment.

  • Document composition, automation and governance
  • Hyper personalized claims and policy correspondence
  • Compliance and risk management
  • Preservation of corporate identity
  • Template libraries for re-usable content
  • Pre-build connectors (data push or retrieve strategy)
  • On-premise, cloud or hybrid
Free Yourself From Paperwork
  • Industry challenge
  • The solution
  • Business benefits

Manual document processing in Insurance. With all of the documents/emails/paperwork in the insurance industry, a lot of time is spent reviewing redundant information in search of the same key pieces of information that is just labeled and formatted differently each time.

Doxci is a simple tool that makes enterprise document processing as easy as a drag and drop.Doxci uses AI, NLP and RPA to automatically ingest documents, read them well enough to establish contextual reasoning, and complete the tasks associated with the contents. It can perform simple tasks like converting unstructured data to a structured format for compliance purposes, or more cognitive-intensive processes such as completely automating the submission of small and mid-sized commercial insurance lines. It’s basically 100,000 paperwork employees in 1.

  • Converts messy unstructured data to a structured format
  • Automates entire workflows so that it functions less like a tool and more like an employee
  • Faster, cheaper, more accurate and more consistent than humans, freeing them up for higher value work
  • Able to process everything from simple invoices to analyzing lengthy contracts (hundreds of pages) for contextual discrepancies
  • Increased monthly revenue over 20% for one of our clients
Insurance dynamic pricing, advanced rating engine & product personalization
  • Industry challenge
  • The solution
  • Business benefits

Insurance companies try to sell the same product, at the same price, to customers who have unique needs, risk characteristics and price sensitivities. This commodity based selling, may cause the loss of customers who are willing to pay more for increased comprehensive coverage, as well as customers who cannot afford the product and are willing to give up some coverage to pay less.

The joint Earnix and Sapiens solutions uses Earnix for the quoting process on Sapiens’ system. It provides an end-to-end pricing and product personalization software suite, driven by world-class data science, analytical modeling tools, and integrated machine learning. The Earnix suite replaces fixed pricing tables with dynamic pricing API. With the dynamic pricing and product personalization solution, insurers ensure they are offering the right product, at the right price to the right person.

  • Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
  • Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
  • Built-in document preview capability during authoring facilitates a quick turn-around from edit to production
The comprehensive support system for loss
  • Industry challenge
  • The solution
  • Business benefits

Traditional support systems long struggled to meet the full needs of families in times after the loss of a loved one. As life insurance carriers and financial institutions continue to seek new ways to add value, expand benefits, and improve the customer experience, they neednovative tech partners to integrate into their systems to support policyholders and their families.

Empathy combines tech innovation with a human care team to change the way the world plans for and deals with the loss of a loved one. With its award-winning app, Empathy helps families navigate the challenges of bereavement like grief, estate settlement, probate and more. Through its white-labeled legacy planning services, Empathy increases access to estate planning services via thoughtful tailored integrations with trusted life insurance carriers and agents, providing legacy planning tools to make informed decisions and move forward in confidence after a loss.

  • Revamp and improve the beneficiary experience, with support that goes beyond a payout
  • Advance the claims process, honoring the long-standing relationship with policyholders
  • Raise the bar for employers and beneficiaries with new, value-driving benefits
  • Innovate on the customer experience, using tech to empower agents and streamline intake
Making every digital moment secure, for everyone
  • Industry challenge
  • The solution
  • Business benefits

Insurers need to find services that help them prevent damages from occurring and at the same time to become more relevant to their customers

F-Secure provides insurers with a solution to protect and advise their private and small business customers including separate Cyber app (partner branding possible) and also via SDK’s and API’s

  • Become more relevant
    By including digital security elements protecting your customers’ and their families’ digital moments online and increasing the touchpoints to your customers
  • Differentiate
    Drive sales growth by including complete digital security in your offering to protect your customers’ every digital moment, their identities and their devices
  • Increase loyalty
    Enhance your customers’ experience with engaging services they’ll use not just when there’s a claim, but in their everyday lives and become more relevant to your customer
  • Reduce insurance claims
    With F-Secure award-winning solutions which will prevent majority of threats from happening and clearly decreasing claims and contacts
Providing 1st party behavioral data & intent scores to enable intuitive digital experiences
  • Industry challenge
  • The solution
  • Business benefits

As the insurance industry continues shifting online and carriers adopt instant decisioning, there is a lack of real-time data available to help carriers make instant decisions with confidence and accuracy. There is a need for more data, in real-time, that helps carriers understand the intent of their digital users so they can drive desired outcomes

ForMotiv’s behavioral data science platform runs real-time machine learning models on tens of thousands of digital behavioral data points captured during the digital application process to instantly and accurately predict the intent of the end-user. ForMotiv identifies high-risk users, potential cases of fraud / non-disclosure, window shoppers, high intent buyers, frustrated/confused users and more during the application process, meaning carriers can take action during the user journey to drive a desired outcome. ForMotiv has a suite of products including Data, Analytics/Reporting, Behavioral Signaling, and Real-Time Models

  • Identify bottlenecks, dropoff points, high abandonment questions/fields and more to improve the user journey
  • Reduce risk exposure without decreasing conversions
  • Create smarter Accelerated Underwriting & reduce 3rd party data costs – instantly determine who should be accelerated and who should be further qualified via medical review/fluid test
  • After a simple integration, behavioral data can be leveraged across the enterprise and incorporated into existing predictive models

System Integrators

At Sapiens, we recognize the importance of seamless integration and implementation in achieving operational excellence. Our strategic partnerships with system integrators are instrumental in ensuring the successful deployment and integration of our solutions.
Through close-knit partnerships, we co-create solutions that revolutionize industries, empower businesses, and pave the way for a digitally-enabled future.