Partners
Outstanding Ecosystem
As part of our constant quest to offer more to our customers, Sapiens is proud to partner with innovative companies that help us expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets and locales.
Technology Partners
As part of our constant quest to offer more to our customers and grow, Sapiens is proud to partner with innovative companies that help us expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets and locales.
- Industry challenge
- The solution
- Business benefits
Dozens of eMerge-based solutions are currently operated on IBM Z platforms. As eMerge has evolved through the years, most of the solution’s investment was exposed to external technologies adjusted that needed support of eMerge versions.
Together with eMerge IBM Z customers, Sapiens continues to enhance IBM Z platform capabilities. We are continuously improving our eMerge product to support the latest releases and functionality of IBM Z Systems customers to maintain their workload.
- Consistency The new back-office applications have a unified look and feel, with the reuse of web services across the various applications.
- Repository System All data from the applications are centralized in IBM Z. This can save unnecessary web services when an application needs data from a second application.
- Compliance with regulations The new application is regulations oriented.
Digital services No more paperwork, hand files and file cabinets, no duplicate data, no business errors, everything is validated by the application. - Accessibility The new eMerge applications on IBM Z are accessible for intern
- Industry challenge
- The Solution
- Business benefits
Today’s insurance industry is facing rapid change and heightened customer expectations. This is in addition to the “cost-conscious” customer, who frequently switches carriers. Now more than ever, insurance leaders are seeking transformation, innovation, and reduced expenses.
Sapiens, in partnership with Microsoft, is an extensive technology and go-to-market strategic partnership enabling intelligent insurance and empowering more personalized and enhanced experiences.
- Microsoft Azure is our cloud provider for Sapiens Cloud
- Sapiens & Microsoft – integrated across Microsoft’s portfolio, including Azure, Microsoft 365, Power BI. Roadmap: Dynamics 365.
- Sapiens’ solutions are surfacing in the Azure Marketplace
- Sapiens is working closely together with MS product teams
Ecosystem Partners
- Industry challenge
- The solution
- Business benefits
Lengthy, inefficient, non-standardized processes that result in a limited user experience and very high management costs. test
Bdeo develops Visual Intelligence, a specific type of Artificial Intelligence. It helps streamline the underwriting and claims management processes for motor and home insurance companies, as well as fleet management companies, reducing underwriting and claims handling times from weeks to minutes. We do it by enabling an AI-powered inspection where evidence is collected via photo/video, damaged parts and severity are detected immediately and recommendations of next steps are offered to the insurer based on their rules.This helps them increase satisfaction among new customers, who are expecting a digital, fluid experience, and reduce management costs. Bdeo’s goal is to transform the insurance and fleet management industries and the way they engage with their customers.
- Cost reduction
- Time reduction
- Streamlined processes
- Improved user experience
- Industry challenge
- The solution
- Business benefits
Traditional support systems long struggled to meet the full needs of families in times after the loss of a loved one. As life insurance carriers and financial institutions continue to seek new ways to add value, expand benefits, and improve the customer experience, they neednovative tech partners to integrate into their systems to support policyholders and their families.
Empathy combines tech innovation with a human care team to change the way the world plans for and deals with the loss of a loved one. With its award-winning app, Empathy helps families navigate the challenges of bereavement like grief, estate settlement, probate and more. Through its white-labeled legacy planning services, Empathy increases access to estate planning services via thoughtful tailored integrations with trusted life insurance carriers and agents, providing legacy planning tools to make informed decisions and move forward in confidence after a loss.
- Revamp and improve the beneficiary experience, with support that goes beyond a payout
- Advance the claims process, honoring the long-standing relationship with policyholders
- Raise the bar for employers and beneficiaries with new, value-driving benefits
- Innovate on the customer experience, using tech to empower agents and streamline intake
- Industry challenge
- The solution
- Business benefits
Modern insurance companies are built on enterprise software. Technology adoption challenges with insurance applications and frequently changing rules and regulations significantly impact productivity and processing policies or claims errors. This results in higher-than-planned operational costs & low technology returns for insurers. Insurance companies also face challenges like:
● A lack of self-service experiences for agents & customers, resulting in a loss of productivity and higher support volumes.
● Slow, ineffective management of changes in internal processes, rules, and external regulations leading to errors.
● High employee churn that requires focused agent training experiences.
Insurance applications click better with Whatfix. Whatfix enables insurance companies to maximize technology investments with three products: Whatfix DAP, Mirror, and Product Analytics. With Whatfix DAP, enable end-users with in-app guidance to support end-users in the flow of work with contextual help. Mirror provides sandbox environments to train insurance agents with hands-on training, without risking live software usage. With Product Analytics, identify areas of user friction and optimize workflows.
- Accelerated time-to-proficiency for new insurance agents and policyholders with hands-on training
experiences - Maximize insurance technology ROI by achieving optimal end-user adoption
- Easily facilitate change
- Defect support issues and enable end-users with on-demand self-service experiences
- Reduction in insurance technology training costs
- Track and analyze end-user behavior to identify areas of improvement and optimize workflows
- Industry challenge
- The solution
- Business benefits
A perfect storm of increased costs, medical inflation, post-COVID backlogs, chronic diseases, an ageing population, and increased demand means healthcare insurers can no longer keep up with paperwork, jeopardizing their profit margins. Streamlining claims processes and reducing costs is on top of their agenda to remain competitive, yet is challenging to execute due to the complexity of medical claims data requiring a specialized approach, non-scalable operations and legacy systems.
Qantev is an end to end AI claims platform helping health & life insurers reduce claims leakage, improve loss ratios and improve customer experience. The modular platform, built with a specialized layer of artificial intelligence replicating the decision making process of a medical expert, enables claims automation, fraud waste and abuse detection, provider network optimization, and specialized data acquisition/OCR to capture, clean and enrich & digitize data from any types of medical document.
- Increased claims straight through processing
- 10% reduction in total claims costs
- 75% FWA hit rate and 25% increase in SIU team efficiency
- 25% increase in customer satisfaction
- 2-5x return on investment within 12 months
- 99% OCR accuracy for printed, 90% for handwritten, any languages, template free
- Industry challenge
- The solution
- Business benefits
Addresscloud is solving the problem of inaccurate and insufficient geospatial data in the insurance industry. Traditional address data often lacks the precision and insight needed for effective risk assessment, underwriting and exposure management. Addresscloud provides detailed, accurate location intelligence by combining high-quality geospatial datasets with advanced cloud based technology.
This allows for precise address matching, risk evaluation, and detailed mapping, which is crucial for insurance pricing, underwriting and portfolio management. By enhancing the accuracy of address data, addresscloud helps Insurers and MGAs improve operational efficiency, make better-informed decisions, ultimately leading to better risk management and more profitable underwriting.
Addresscloud is a multi-award-winning location intelligence platform serving the global insurance market. We provide leading insurers, MGAs and coverholders with APIs and applications to make better underwriting decisions. Addresscloud’s platform provides real-time data integration and APIs that allow seamless incorporation of their geospatial data into clients’ existing systems
From capturing an accurate address to pre-filling quotation forms, understanding peril and climate risk and avoiding expensive accumulation issues, Addresscloud has you covered.
- Accurate Geocoding: Ensure precise location data for every insured property, minimising errors in risk assessment and claims processing
- Comprehensive Property Data: Access detailed information about insured properties, including proximity to hazards and other relevant factors, aiding in thorough risk evaluation
- Peril Scores: Utilise scoring systems to assess the likelihood and severity of various perils, such as Flood, Wind Fire and Subsidence, enabling better-informed underwriting decisions and pricing strategies
- Accumulation Management: Manage exposure accumulation across portfolios by analysing geographic concentrations of risk, mitigating potential losses, and optimising risk distribution strategies
- Industry challenge
- The solution
- Business benefits
The insurance industry needs to quickly assess risk factors and to price efficiently, without either over- or under-valuing each policy. This move toward personalization requires verified location-based information.
Loqate address verification solutions are integral to various aspects of insurance operations, including risk assessment, fraud prevention, regulatory compliance, customer service, and data analytics. We offer a faster, easier way to capture addresses in real-time in any single-line address field or online form. In as few as three keystrokes, our technology will suggest complete and precise locations anywhere in the world – even when your customer makes a mistake.
- Loqate solutions combine the richest globally curated data from multiple postal, geospatial and local sources with a sophisticated matching and verification engine, ensuring the most accurate address data
- A single source of truth for customer data, makes transferring money, opening accounts, and sending and receiving necessary documentation seamless
- AI is only as good as the data input
- Global Address Verification with AI Parsing
- Standardisation across all systems, consistency + trust for your MDM
- Industry challenge
- The solution
- Business benefits
Almost all insurers are exposed to currency risk, from overseas premiums, auxiliary revenues, cross currency claim payments, or a mismatch in currency flows. Many struggle to implement the necessary steps and strategy to correctly manage this unwanted risk, with insurers exposed to potential profit erosion and huge fluctuations in cash flows as a result of inadequate FX policy considerations.
As a specialist in international payments and currency risk management, Lumon has been delivering bespoke hedging and execution services for over 20 years. We’ll work closely with you to develop, execute, and maintain a tailored strategy that complements your operational model and business goals. Our risk management strategies are designed to limit the impact of currency volatility on overseas exposures and significantly reduce execution and payment costs.
- Cost Savings – we deliver wholesale execution pricing through our syndicate of tier 1 liquidity providers and £9.2b in annual FX turnover
- Uncollateralised Credit – we offer clean credit and hedging facilities extending up to three years out with no upfront collateral or cash required
- FX Policy Creation – working closely with some of the largest insurers, Lumon specialises in delivering bespoke FX policies that ensure a systematic and data driven approach to optimise your FX risk management
- Data & Analytics – we extend real-time forecasting and probability data sourced from over 50+ global banks, providing an impartial and precise view of market sentiment that’s customised to your specific requirements
- Integrated Trading Platform – our platform enables self-serve spot and forward along with full reporting functionally, drawdown facilities and risk management tools for a true all-in-one currency experience
- Industry challenge
- The solution
- Business benefits
Need for a faster, efficient, and modern connected way to provide payments to claimants.
With Optum Financial you have access to one of the largest multi-payer networks and the latest in payments technology. With our payment delivery solution, you can lower operational costs, improve customer interactions, and meet the demand for fast, efficient and secure B2B and B2C claims payments.
- Optimize payment processes — Drive electronic payment adoption and increase revenue
- Lower administrative costs — Eliminate check printing and mailing costs and reduce treasury and administrative expenses
- Prevent payment fraud — Our solution has the latest fraud avoidance technology combined with 24/7 monitoring by fraud protection experts
- Increase payee satisfaction — Offer flexible payment options, including ACH, virtual cards and checks
- Industry challenge
- The solution
- Business benefits
Insurance companies frequently face significant challenges when managing high volumes of diverse documents streaming into the organization. These documents must be accurately classified into specific types, relevant data must be extracted and validated, and documents must be correctly routed to the appropriate activity centers within the organization for further processing. In many organizations, a substantial portion of this activity is still handled manually. We can automate and streamline all these tasks.
A robust document classification and Digital Mailroom (DMR) automated system is designed to automatically classify incoming documents based on any required hierarchy, content, or schemes on a case-by-case basis. The solution employs advanced document understanding technologies, including optical character recognition engines, optical mark recognition, and barcode recognition, to process structured, semi-structured, and unstructured forms in most common languages.
- Significant labor cost savings and a rapid return on investment
- Immediate enhancements in data accuracy, routing precision, and data capture speed
- Much faster response times to customer inquiries
- Automatic prioritization of urgent customer requests using natural language processing
- Over 20 years of technology leadership in OCR, AI, NLP, automated machine learning, and document understanding. Billions of insurance-related forms,
payments, invoices, personal KYC, and various other documents have been processed using FormStorm technologies
- Industry challenge
- The solution
- Business benefits
Insurers often to struggle to adjust their pricing with any real pace, taking weeks or months to build pricing models only to then have to transform these models down into rating structures that are manually deployed, thus losing accuracy and efficiency in the process. Insurers are facing an ever increasing competitive environment, it is essential they can rapidly build and deploy new pricing in order to stay ahead of the market
Quantee help insurers, MGAs and InsurTechs to improve the granularity and accuracy of pricing models, deliver more targeted results, enable instant deployment and monitoring in real-time.
Quantee provides an end-2-end dynamic pricing & modelling platform which allows Insurers and MGAs to efficiently manage the entire pricing process through one user interface. This gives the power back to the pricing teams, allowing them to perform inter-day price changes and build sophisticated pricing models that utilize the latest techniques and insights
- Ultimate efficiency through the pricing process with an end-2-end solution
- Complete flexibility to be able to build any type of pricing model easily
- Deploy rapidly to market with a pre-integrated pricing engine with API connectivity
- Industry challenge
- The solution
- Business benefits
- Hear from our partners
In competitive marketplaces, the need to identify and underwrite profitable risks and portfolios for sustainable top and bottom line growth becomes ever more critical for results and shareholder return. Underwriting inefficiencies, quality of data and fragmented data sources puts even more pressure on operational expenses and costs of acquisition, whilst the challenge of ESG within portfolios and at point of risk assessment is increasingly under scrutiny.
Commercial Insurance Insights, which runs on on Swiss Re plug-and-plug analytics platform Impact+, brings together P&C risk information and market insights covering over 100 million SME and Mid-Market companies globally, that can be accessed seamlessly via APIs with the data embedded with Sapiens’ underwriting workbench. Insights modules include Market Insights, Man-made and NatCat, Liability and Sustainability risk insights.
- Identify the most attractive target segments in granular industry and client level
- Extensive risk assessment with integrated Swiss Re risk models
- Sustainability risk assessment
- Portfolio data integration and benchmarking
- Single risk evaluation on fingertips
- Automatic due diligence on company evaluation
The name Q_PERIOR concisely embodies what our company is about: The Q stands for “quality,” while PERIOR is derived from “superior.” This underscores the standard we have set for supplying our customers with first-class results.
Our focus lies in integrating business & IT. As a management consultancy, Q_PERIOR has a service and solution orientation and distinguishes itself through the interdisciplinary nature in its range of expertise.
This yields new, creative approaches for innovative business models. With our industry expertise and our comprehensive understanding of the entire insurance value chain, we have been helping our clients for more than 20 years to develop sustainable and feasible strategies and solutions to profitably meet the challenges of the insurance industry.
In doing so, we accompany insurers along the entire value chain: from strategic consulting in the development of new business models and positioning in the platform economy to the automation and efficiency increase of processes and the successful implementation of the required IT architecture.
System Integrators
At Sapiens, we recognize the importance of seamless integration and implementation in achieving operational excellence. Our strategic partnerships with system integrators are instrumental in ensuring the successful deployment and integration of our solutions.
Through close-knit partnerships, we co-create solutions that revolutionize industries, empower businesses, and pave the way for a digitally-enabled future.