Partners
Outstanding Ecosystem
As part of our constant quest to offer more to our customers, Sapiens is proud to partner with innovative companies that help us expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets and locales.
Technology Partners
As part of our constant quest to offer more to our customers and grow, Sapiens is proud to partner with innovative companies that help us expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets and locales.
- Industry challenge
- The solution
- Business benefits
Dozens of eMerge-based solutions are currently operated on IBM Z platforms. As eMerge has evolved through the years, most of the solution’s investment was exposed to external technologies adjusted that needed support of eMerge versions.
Together with eMerge IBM Z customers, Sapiens continues to enhance IBM Z platform capabilities. We are continuously improving our eMerge product to support the latest releases and functionality of IBM Z Systems customers to maintain their workload.
- Consistency The new back-office applications have a unified look and feel, with the reuse of web services across the various applications.
- Repository System All data from the applications are centralized in IBM Z. This can save unnecessary web services when an application needs data from a second application.
- Compliance with regulations The new application is regulations oriented.
Digital services No more paperwork, hand files and file cabinets, no duplicate data, no business errors, everything is validated by the application. - Accessibility The new eMerge applications on IBM Z are accessible for intern
- Industry challenge
- The Solution
- Business benefits
Today’s insurance industry is facing rapid change and heightened customer expectations. This is in addition to the “cost-conscious” customer, who frequently switches carriers. Now more than ever, insurance leaders are seeking transformation, innovation, and reduced expenses.
Sapiens, in partnership with Microsoft, is an extensive technology and go-to-market strategic partnership enabling intelligent insurance and empowering more personalized and enhanced experiences.
- Microsoft Azure is our cloud provider for Sapiens Cloud
- Sapiens & Microsoft – integrated across Microsoft’s portfolio, including Azure, Microsoft 365, Power BI. Roadmap: Dynamics 365.
- Sapiens’ solutions are surfacing in the Azure Marketplace
- Sapiens is working closely together with MS product teams
Ecosystem Partners
- Industry challenge
- The solution
- Business benefits
Addresscloud is solving the problem of inaccurate and insufficient geospatial data in the insurance industry. Traditional address data often lacks the precision and insight needed for effective risk assessment, underwriting and exposure management. Addresscloud provides detailed, accurate location intelligence by combining high-quality geospatial datasets with advanced cloud based technology.
This allows for precise address matching, risk evaluation, and detailed mapping, which is crucial for insurance pricing, underwriting and portfolio management. By enhancing the accuracy of address data, addresscloud helps Insurers and MGAs improve operational efficiency, make better-informed decisions, ultimately leading to better risk management and more profitable underwriting.
Addresscloud is a multi-award-winning location intelligence platform serving the global insurance market. We provide leading insurers, MGAs and coverholders with APIs and applications to make better underwriting decisions. Addresscloud’s platform provides real-time data integration and APIs that allow seamless incorporation of their geospatial data into clients’ existing systems
From capturing an accurate address to pre-filling quotation forms, understanding peril and climate risk and avoiding expensive accumulation issues, Addresscloud has you covered.
- Accurate Geocoding: Ensure precise location data for every insured property, minimising errors in risk assessment and claims processing
- Comprehensive Property Data: Access detailed information about insured properties, including proximity to hazards and other relevant factors, aiding in thorough risk evaluation
- Peril Scores: Utilise scoring systems to assess the likelihood and severity of various perils, such as Flood, Wind Fire and Subsidence, enabling better-informed underwriting decisions and pricing strategies
- Accumulation Management: Manage exposure accumulation across portfolios by analysing geographic concentrations of risk, mitigating potential losses, and optimising risk distribution strategies
- Industry challenge
- The solution
- Business benefits
Insurers face increasing pressure to control and optimise their profit margins (direct insurers, price comparison websites, low interest rates). Pricing sophistication has become a key differentiator, but pricing processes remain long, manual and iterative. While AI could significantly improve this process, standard machine learning algorithms generate models that cannot be put in production because of regulatory constraints and risk of adverse selection. Akur8 is the only technology on the market that reconciles machine learning and actuarial science to automate the generation of transparent, production-ready GAM/GLMs.
Akur8 leverages the power of Machine Learning & predictive analytics to inject game-changing speed and accuracy to insurers’ pricing process. The solution supports pricing experts at every step of the pricing process, generating significant efficiency. From data processing and visualisation to exporting final models, Akur8 provides a comprehensive modular approach to pricing built around three main modules:
1. Risk – to build technical models and pure premiums
2. Demand – to build behavioural conversion and retention models and measure price elasticity
3. Rate – to iterate on rate plans (commercial premiums) and run portfolio analyses
- Speed – Make your pricing process 10x faster
- Performance: Improve the predictive power of your models
- Transparency: Ensure full compliance with local regulation
- Industry challenge
- The solution
- Business benefits
One of the greatest challenges facing organisations is working to embed regulatory compliance within insurance supply chains. This is a highly complex environment that can absorb teams as they wade through repetitive and time-consuming tasks. While a significant resource burden, failure threatens cost, efficiency and reputational impacts.
The joint Sapiens and Albany Group solution brings the ability to channel complex workflows and supplier management into a single, simple to implement and easy to use platform. Suppliers include third party admin (TPA), claims adjusters and experts, lawyers, underwriting brokers and even IT contractors. They also include contractors such as plumbers, builders, car mechanics and repair shops. Conect™ automates, streamlines and makes sense of supply chain complexity — to embed oversight, confidence and compliance. Integration of Conect™ with Sapiens core systems provides end-to-end performance, regulatory and operational control of supply chains, so that third party providers access to the insurer systems is according to their status in the Albany Group system. Code-free, Conect™ is rapidly deployable, customisable and scalable within departments, throughout companies and across markets.
- CONTROL – Risk intelligence technology that puts you in control — to save time, reduce costs and automate regulatory compliance
- INSIGHT- Harness trusted data, cross-sector expertise and intelligent analysis for complete oversight, performance management and audit of your supply chain
- SIMPLICITY – Code-free configuration and intuitive screens ensure that Conect™ simplifies the most complex processes
- Industry challenge
- The solution
- Business benefits
- Hear from our partners
The likelihood of potential customers qualify or lapse at the online application stage is difficult for life insurers to predict. If insurers improve their placement ratio it would have a significant impact on profitability and internal resources. Using AI, machine learning and analytics can provide potential policyholders with a better match based on “peers like you” and will improve insurers’ profitability and customer satisfaction. Atidot offers growth opportunity for life insurance – empowers insurers to evaluate opportunities in an existing portfolio or a book of business with big data and predictive analytics.
The joint solution provided by Sapiens and Atidot combines real-time AI, machine learning, and analytics capabilities with Sapiens ApplicationPro, a web-based insurance application software. The solution enables insurers to better predict their placement ratio, understand their customers profile, and recommend better policies based on ‘lookalike’ strategy. Companies can gain insights into their customer base and see the bottom-line impact of their product and marketing strategy. Atidot’s insights help you make smarter business decisions at just the right time.
- Improve top-line growth by up to 30%
- Gain up to 4x increase in your book of business value
- Improve predictability by 15X and increase lifetime value
- Industry challenge
- The solution
- Business benefits
Lengthy, inefficient, non-standardized processes that result in a limited user experience and very high management costs. test
Bdeo develops Visual Intelligence, a specific type of Artificial Intelligence. It helps streamline the underwriting and claims management processes for motor and home insurance companies, as well as fleet management companies, reducing underwriting and claims handling times from weeks to minutes. We do it by enabling an AI-powered inspection where evidence is collected via photo/video, damaged parts and severity are detected immediately and recommendations of next steps are offered to the insurer based on their rules.This helps them increase satisfaction among new customers, who are expecting a digital, fluid experience, and reduce management costs. Bdeo’s goal is to transform the insurance and fleet management industries and the way they engage with their customers.
- Cost reduction
- Time reduction
- Streamlined processes
- Improved user experience
- Industry challenge
- The solution
- Business benefits
With more than 71% of the global deaths (according to WHO.org) caused by preventable disease, the Insurance industry wishes to move from being a claims payer to a lifetime wellbeing partner, helping people achieve and maintain better health and wellness levels, while better assessing risk and providing preventive, personalized services, at lower costs.
As a B2B company, Binah.ai provides the Insurance industry with an AI-powered, 100% software solution (SDK) they can easily integrate into their app or workflows to allow clients monitor health parameters, just by looking at the camera of a smartphone, tablet or laptop camera – anytime they need, anywhere they are, in only one minute. End-users are able to extract a wide range of health parameters such as blood pressure, heart rate, heart rate variability, oxygen saturation, respiration rate, mental stress, relaxing ability and more, and share this important health data with their insurers so they can better support their care, wellness and health improvement efforts.
- Enhance wellness programs success using members’ objective health data
- Streamline and empower underwriting and STP with remote, real-time health and wellness monitoring
- Better assess risk and increase prevention
- Lower operational costs (no need for wearables, less human time spent on health assessments)
Capgemini is the strategic partner who will help you ask the tough questions – and find the right answers – by harnessing the power of technology. We apply a breadth of expertise to address the full range of business needs across four areas:
Strategy and transformation, applications and technology, engineering, and operations. We focus on helping drive value in three key areas: customer experience, intelligent industry, and enterprise management.
As we do this, we help our clients embrace key technologies such as cloud, data, and artificial intelligence, and also work to improve their cybersecurity and environmental impact.
Thanks to deep, sector-specific expertise, we are able to develop solutions that are aligned to our clients’ unique challenges and can help them meet their specific objectives.
CGI is the partner and expert of choice for P&C and life insurers, brokers and agents across the globe, including 7 of the top 10 global insurers and 200+ clients worldwide.
Our 3,500 insurance professionals deliver end-to-end services and solutions that help insurers become digital organizations across all areas of their business, including people, processes and technology. From building digital roadmaps, to implementing core digital strategies such as data analytics and cyber insurance, to designing and managing core systems transformation, we deliver end-to-end digital capabilities and services.
Our 40 years of insurance experience includes policy, claims and billing system implementations across the globe and the development of innovative solutions such as CGI Ratabase, the industry’s leading rating and product configuration software.
We also manage the annual delivery of more than 15 million risk information product transactions and process more than $50 billion in premiums through the systems that we manage for our clients.
- Industry challenge
- The solution
- Business benefits
Insurance companies frequently face significant challenges when managing high volumes of diverse documents streaming into the organization. These documents must be accurately classified into specific types, relevant data must be extracted and validated, and documents must be correctly routed to the appropriate activity centers within the organization for further processing. In many organizations, a substantial portion of this activity is still handled manually. We can automate and streamline all these tasks.
A robust document classification and Digital Mailroom (DMR) automated system is designed to automatically classify incoming documents based on any required hierarchy, content, or schemes on a case-by-case basis. The solution employs advanced document understanding technologies, including optical character recognition engines, optical mark recognition, and barcode recognition, to process structured, semi-structured, and unstructured forms in most common languages.
- Significant labor cost savings and a rapid return on investment
- Immediate enhancements in data accuracy, routing precision, and data capture speed
- Much faster response times to customer inquiries
- Automatic prioritization of urgent customer requests using natural language processing
- Over 20 years of technology leadership in OCR, AI, NLP, automated machine learning, and document understanding. Billions of insurance-related forms,
payments, invoices, personal KYC, and various other documents have been processed using FormStorm technologies
- Industry challenge
- The solution
- Business benefits
Litigation and Severity costs are eating into Insurers’ profits and ability to grow. Annually more than 20% of premiums are lost to litigation, fraud and compliance related claims handling. Lack of risk insights also blinds risk selection. Prioritizing claims with high propensity of litigation and severity to reduce claims cycle time and costs while efficiently managing reserves is much needed. Predictive analytics and Insights driven decision are the need of the hour.
Charlee.ai is an artificial intelligence based predictive analytics patented solution that helps reduce litigation and severity expenses while efficiently reserving claims. Charlee helps prioritize claims with high risks such as litigation, suspected fraud and non-compliance along with deep claim insights to help operational team streamline their workflows. Charlee is a secure, cloud-based and SOC 2 compliant web-application with custom dashboards and KPIs providing easy upload of data via SFTP or APIs.
- Charlee leverages our patented and proprietary natural language processing (NLP) and machine learning models to extract deep insights from structured and unstructured data and predict litigation and severity
- Charlee predicts litigation and attorney involvement starting at first notice of loss (FNOL) and 90-120 days prior, enabling workflow prioritization
- Charlee predicts severity in various ranges (low, medium and high with dollar amounts dependent on machine learning) allowing for fast tracking and insights-based assignments
- Charlee provides claim level alerts and red flags based on deep learning of unstructured and structured claims and policy data for developing investigation action plans
- Charlee provides claims and risk portfolio including operational metrics, reserving patterns and high-risk trends correlating to NLP based tagged topics
- Industry challenge
- The solution
- Business benefits
Consistent, timely communications is key when it comes to building lasting relationships with customers that help build your brand and grow your business. But maintaining a customer communications system that isn’t built with the user in mind can be expensive and time-consuming. The result can mean long turn-around times that limit your team’s responsiveness, and a technical burden to your IT staff that is costly and inefficient.
Cincom Eloquence is a customer communications management (CCM) solution that gives you the tools to design, deploy and deliver documents in a way that is flexible and user-centric. With Eloquence, you can say goodbye to manual data entry and tedious management processes—and say hello to cost savings and compliance with confidence.
Cincom Eloquence’s user-friendly design helps streamline customer communications processes across your entire enterprise—minimizing compliance risks, reducing operating costs, increasing speed to market and protecting your brand image.
- Deliver a consistent brand image to customers and partners
- Accelerate productivity: cut document production time by 90%
- Ensure communication compliance to address internal policies and external requirements
- Optimize legacy investments by integrating with existing business platforms and applications
- Deliver an enterprise-wide solution to meet the needs of the entire organization
- Industry challenge
- The solution
- Business benefits
Claim departments are challenged with managing large claim loads per claim professional, along with inflate medical, administrative, and legal costs associated to claim handling.
Through AI and Machine Learning tools an insurance carriers claim department will improve their processes and have access to in-depth analysis for proactive risk mitigation. Our Clara Claims solution now consists of:
CLARA Triage
CLARA Treatment
CLARA Litigation
System Integrators
At Sapiens, we recognize the importance of seamless integration and implementation in achieving operational excellence. Our strategic partnerships with system integrators are instrumental in ensuring the successful deployment and integration of our solutions.
Through close-knit partnerships, we co-create solutions that revolutionize industries, empower businesses, and pave the way for a digitally-enabled future.