Cloud Services
World-class, enterprise grade cloud services and support empowering insurance customers around the globe to focus on their business and achieve transformation goals.
- Operational Environment Management
- Comprehensive Monitoring
- Backup Management & Disaster Recovery
- Deployment
- Security Management
- Service Governance
Operational Environment Management
Services include:
- Establishment, maintenance and support of the Sapiens solution environments on the cloud
- Leveraging the safety, reliability and robustness of the Microsoft Azure cloud and its presence around the world
- Scalable, flexible and modular cloud approach designed to rapidly meet growth needs
Comprehensive Monitoring
Services include:
- 24/7 monitoring by dedicated expert teams, familiar with the cloud and the Sapiens solutions
- Monitoring and control with environment insights ensuring high availability and less friction
- Real-time proactive identification and preventative maintenance
Backup Management & Disaster Recovery
Services include:
- Systemized backup plans and retention policies
- Fully managed disaster recovery service in accordance with the ISO 22301 practices and standards
- Guaranteed Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) based on proven methodologies
Deployment
- Automated, state-of-the-art tools designed to reduce deployment times and minimize potential errors
- Governed and secured processes
Security Management
Services include:
- 24/7 manned security monitoring services by experts
- Advanced security information and event management (SIEM) tools to detect and mitigate cyber events and online disruptions
- Frequent vulberabilities scanning
- Strong encryption across the entire system
- System Penetration testing by cyber experts
Service Governance
- Dedicated service manager for smooth day-to-day operations and a main point of contact
- 24/7 dedicated service desk for incidents, requests and event monitoring
Transformational Products
Sapiens provides a comprehensive set of solutions to fully automate the insurance landscape.
DataSuite
Empowering insurers with data-driven insights for smarter decisions, personalizing customer experiences, and driving a competitive advantage
Insurance Platform for Life & Annuities
A future-proof, AI-based, open, modular and integrated life insurance platform, which accelerates adoption, delivers sustained value and empowers insurers to stay ahead
Insurance Platform for Property & Casualty
Allows P&C insurers to grow with a comprehensive but modular offering supporting end-to-end insurance processes across all lines of business
DigitalSuite
Transform your insurance operations with seamless digital experiences to achieve a fully digital engagement experience
