Autonomous Insurance Platform

SapiensAIP

Faster settlements, sharper risk selection and service that never waits. SapiensAIP puts autonomous AI to work across your business, with humans always in the loop.

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Advance the Possible

Sapiens Autonomous Insurance Platform (SapiensAIP) gives your teams an intelligent AI layer on top of your Sapiens Core powered by over 40 years of insurance ontology and business context. Deploy and orchestrate AI agents built for your business with Agent Studio, deliver personalised digital experiences, and turn natural language questions into actionable reports and dashboards with SapiensAIP Insights, all whilst your Sapiens Core continues to run smoothly.

SapiensAIP enhances Sapiens Core without disruption.

Benefits of SapiensAIP

Decide

AI-powered insurance decisions, with people in control.

  • Automate underwriting and claims workflows using insurance-specific AI agents
  • Keep humans in the loop to review and approve recommendations
  • Ask questions in natural language and generate reports, dashboards and actionable insights
  • Deploy AI agents trained on 40+ years of insurance domain expertise

Engage

AI-native experiences for every insurance persona.

  • Deliver persona-based digital experiences for customers, brokers, agents, administrators, providers and employers
  • Add agentic AI capabilities to existing portals through the SDK
  • Extend existing digital investments rather than replacing them
  • Accelerate time-to-value through Agent Studio’s flow orchestration

Govern

Autonomous AI with governance built in.

  • Audit trails for AI-powered decisions and actions
  • Explainability and configurable guardrails
  • Human-in-the-loop oversight
  • End-to-end governance across SapiensAIP and Sapiens Core
  • Designed with emerging AI regulation and insurance-sector requirements in mind

SapiensAIP Architecture

Markets Served

  • Life
  • Property & Casualty
  • Reinsurance
  • Global Specialty
  • Workers’ Compensation

Sapiens Insurance Platform

Core System Capabilities

  • Underwriting
  • Claims Management
  • Illustrations
  • Billing and Collections
  • Applications
  • Contract Management
  • Case Management
  • Exposure Management
  • Policy Administration
  • Decision Modelling
Surfaces
Governance & Compliance
Agents
Brain

SaaS Infrastructure

  • MCP
  • APIs
  • Security
  • Scalability
  • Composability
  • Observability

Domain Expertise

  • 40+ Years Experience
  • Built-In Industry Product Breadth & Depth
  • Partner Ecosystem

Offerings Within SapiensAIP

Agent Studio

Build and orchestrate business and deployment AI agents and flows, backed by a sub-agent library and data/ML model nodes.

Insights and Analytics

Generate dynamic reports, dashboards, and actionable insights by asking questions in natural language and AI-native experiences.

Digital Experience

AI-native, persona-based interfaces for customers, brokers, agents, administrators, providers and employers.

Governance & Compliance

Audit trail, explainability, guardrails and human-in-the-loop oversight, built into every agent.

Business Agents

Automated underwriting and claims flows, with more capabilities on the way

Deployment Agents

Automate discovery, blueprints, gap triage, validation, migration, and configuration

Contact Us

Tell us where you are today. We'll show you where SapiensAIP can take you, one use case at a time.

FAQs

What is SapiensAIP and who is it designed for?

SapiensAIP accelerates underwriting, claims, and servicing decisions with intelligent automation, keeping your teams in control every step of the way. It’s built for insurers who need faster, more consistent decisions without replacing the systems of record they already depend on. SapiensAIP strengthens decision quality and operational speed across every process, all within your existing Sapiens Core environment.

What are the three layers of SapiensAIP?

SapiensAIP operates across three integrated layers. The Brain delivers decision intelligence powered by 40+ years of insurance ontology and knowledge graph. Agents orchestrate and automate underwriting, claims, and servicing decisions through business agents, deployment agents, and Agent Studio. Surfaces create the experiences where your customers, brokers, and teams interact with intelligence, access insights, and stay informed every step of the way.

Does SapiensAIP replace my core system?

No. AIP is a layer on top of Sapiens Core, not a replacement. It currently supports Sapiens Core and up to two prior versions (N-2); it does not support third-party cores.

What happened to DigitalSuite and DataSuite?

Neither solution is a separate product family anymore. Digital engagement experiences now sit inside AIP Surfaces, and reporting/dashboards are now part of AIP Insights.

Can I get a demo?

We’d be happy to show you how SapiensAIP can help you automate decisions and modernize your digital experience. Contact us here.