Partners
Outstanding Ecosystem
As part of our constant quest to offer more to our customers, Sapiens is proud to partner with innovative companies that help us expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets and locales.
- Industry challenge
- The Solution
- Business benefits
- Hear from Our Partners
Today’s insurance industry is facing rapid change and heightened customer expectations. This is in addition to the “cost-conscious” customer, who frequently switches carriers. Now more than ever, insurance leaders are seeking transformation, innovation, and reduced expenses.
Sapiens, in partnership with Microsoft, is an extensive technology and go-to-market strategic partnership enabling intelligent insurance and empowering more personalized and enhanced experiences. Learn more about the partnership between Microsoft and Sapiens IDITSuite for P&C.
- Microsoft Azure is our cloud provider for Sapiens Cloud
- Sapiens & Microsoft – integrated across Microsoft’s portfolio, including Azure, Microsoft 365, Power BI. Roadmap: Dynamics 365
- Sapiens’ solutions are surfacing in the Azure Marketplace
- Sapiens is working closely together with MS product teams
- Industry challenge
- The solution
- Business benefits
Consumers expect instant experiences anywhere and everywhere but especially on their mobile phones. Sales processes that involve paper forms slow down sales and renewals cycles causing potential customers to drop out and turn to more digital-savvy competitors. Slow claim cycle-times also inflate claims costs, cause customer frustration and churn. You need to deliver the instant digital experiences consumers expect or risk losing business to the competition
The joint Sapiens and Lightico solution enables insurers to complete entire customer-facing processes in real time by streamlining, digitizing and automating interactions. With Lightico, businesses can instantly collect customer documents, eSignatures, eForms, payments and consent to disclosures, plus confirm policy terms and verify ID, even on their mobile phones
- Decrease the time and costs associated with the claims process
- Increase the speed of payment on overdue accounts
- Decrease inbound call volumes
- Improve the overall customer experience
- Offer choice and Opt-In and preference management
- Be up and running and see significant results within 90 days
- Industry Problem
- The Solution
- Business Benefits
- Only 30% of underwriters’ time is spent on underwriting; the rest is lost to admin and sales tasks. (Risk & Insurance)
- Half of business insurance submissions are misclassified, leading to premium leakage and inefficiency.
- 40% of small businesses are under-insured; (Hiscox Small Business Report)
- 25-30% of small/mid-market risks are declined due to poor appetite matching. (Ivans Survey 2024)
LinqConnect – “Where data becomes decisions”
- Instantly provides accurate business classification—over 1,100 classes—via a single API call.
- AI-driven insights deliver 92% classification accuracy (vs. 70-75% industry norm) and over 200 attributes per business.
- Automates appetite matching, renewals monitoring, and coverage identification for underwriters.
- Enables underwriters to spend more time evaluating risks that they want
- Reduces premium leakage and helps identify additional coverages
- Transforms fragmented carrier filing data into actionable intelligence that enables precise business-to-carrier matching and appetite enforcement.
- Reduces integration burden by replacing fragmented third-party data feeds
- Industry challenge
- The solution
- Business benefits
The insurance industry needs to quickly assess risk factors and to price efficiently, without either over- or under-valuing each policy. This move toward personalization requires verified location-based information.
Loqate address verification solutions are integral to various aspects of insurance operations, including risk assessment, fraud prevention, regulatory compliance, customer service, and data analytics. We offer a faster, easier way to capture addresses in real-time in any single-line address field or online form. In as few as three keystrokes, our technology will suggest complete and precise locations anywhere in the world – even when your customer makes a mistake.
- Loqate solutions combine the richest globally curated data from multiple postal, geospatial and local sources with a sophisticated matching and verification engine, ensuring the most accurate address data
- A single source of truth for customer data, makes transferring money, opening accounts, and sending and receiving necessary documentation seamless
- AI is only as good as the data input
- Global Address Verification with AI Parsing
- Standardisation across all systems, consistency + trust for your MDM
The world is evolving rapidly with transformative technological advancements, dynamic changes in economies, and a shifting global landscape.
At LTIMindtree, we constantly push the boundaries of what’s possible by leveraging our expertise, experience, and innovative ecosystem to empower enterprises, people, and communities to build a better Future, Faster. Together.
To achieve this, we drive business transformation using what we are good at—technology, talent, and a robust ecosystem of partners—to eliminate all barriers to progress. Our commitment is to a singular goal: to relentlessly ensure our clients become their future sustainable selves ahead of schedule.
Our vision lets us be as ambitious as we want to be. It allows us to think beyond what we did until yesterday. Today, we have become the catalyst that takes all our stakeholders to the future, faster. Together.
- Industry challenge
- The solution
- Business benefits
Almost all insurers are exposed to currency risk, from overseas premiums, auxiliary revenues, cross currency claim payments, or a mismatch in currency flows. Many struggle to implement the necessary steps and strategy to correctly manage this unwanted risk, with insurers exposed to potential profit erosion and huge fluctuations in cash flows as a result of inadequate FX policy considerations.
As a specialist in international payments and currency risk management, Lumon has been delivering bespoke hedging and execution services for over 20 years. We’ll work closely with you to develop, execute, and maintain a tailored strategy that complements your operational model and business goals. Our risk management strategies are designed to limit the impact of currency volatility on overseas exposures and significantly reduce execution and payment costs.
- Cost Savings – we deliver wholesale execution pricing through our syndicate of tier 1 liquidity providers and £9.2b in annual FX turnover
- Uncollateralised Credit – we offer clean credit and hedging facilities extending up to three years out with no upfront collateral or cash required
- FX Policy Creation – working closely with some of the largest insurers, Lumon specialises in delivering bespoke FX policies that ensure a systematic and data driven approach to optimise your FX risk management
- Data & Analytics – we extend real-time forecasting and probability data sourced from over 50+ global banks, providing an impartial and precise view of market sentiment that’s customised to your specific requirements
- Integrated Trading Platform – our platform enables self-serve spot and forward along with full reporting functionally, drawdown facilities and risk management tools for a true all-in-one currency experience
- Industry challenge
- The solution
- Business benefits
Life insurance carriers are successfully adopting data-driven tools and analytics to reduce reliance on traditional medical exams, time-intensive sales processes, and lengthy decision workflows. But you’re under increasing pressure to achieve competitive yet sustainable pricing, improve risk management, mitigate mortality slippage, and accommodate rule-out criteria. Meanwhile, regulatory uncertainty can compel you to put new, desirable innovations on the wait-and-see list when they could bring ROI and value now.
The Irix® suite of identified data products instantly interprets vast amounts of real-time electronic consumer and clinical data and delivers an consistent underwriting decision on the spot. You can automate most decisions, find groundbreaking efficiencies, and realize cost savings without compromising (and often improving) accuracy. Predictive model-generated risk scoring tools stratify risk with more precisions and speed and can be strategically used to issue more business, slash mortality, or balance both. All products can be calibrated to your risk thresholds and underwriting guidelines and are HIPAA- and FCRA-compliant.
- Add distribution channels and product offerings
- Modernize risk management and decision-making workflows
- Enter new markets and extend coverage to the multibillion-dollar middle market
- Find unprecedented protective value
- Industry challenge
- The solution
- Business benefits
- Hear from our partners
Millions of documents, in a myriad of formats, and to be retained for decades. The challenging reality for insurance companies anywhere.
Paper documents, PDFs, Emails, Word™ documents, Excel™ sheets, photos, videos, sound recordings, portal uploads, text messages, chat dialogs, and XML files – you name it.
You don’t want to mess up your core systems, but you still need the info. And you need to keep it safe and secure.
Next® Enterprise archive, lets you access all the relevant documents directly from the account, the policy, and the claim record in IDITSuite, other SAPIENS solutions, and your customer portal.
Next® automatically captures all your documents. Performs OCR. Classifies and index documents. Creates futureproof versions in PDF/A. And manages permissions. For decades.
Next® is a unified enterprise archive for all your documents. On premise or on the cloud.
- Improved customer service
- Reduced operational costs
- Faster response to customer needs
- Faster implementation of new and updated systems
- Easier retirement of old systems
- Easier compliance with GDPR and other regulations
- Industry challenge
- The solution
- Business benefits
- Hear from Our Partners
Remaining competitive in an evolving marketplace requires carriers to meet modern consumer expectations, such as accelerated claim lifecycles and digital self-service. There is a need to streamline the paperwork process and greatly reduce the turn-around time with policy and claim documents requiring authorized signatures.
The solutions streamline existing insurance workflows that require single or multiple signatures, reducing operational costs by significantly speeding the previously unwieldy document completion process (using mobile device, tablet, or computer). Close business 95% faster with eSignature. Create a 100% customizable experience to highlight your brand and seamlessly generate & send documents for signature via SMS or email.
- Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
- Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
- Built-in document preview capability during authoring facilitates a quick turn-around from edit to production
- Industry challenge
- The solution
- Business benefits
- Hear from our partners
Used by claims and case managers, healthcare providers, employers, insurance carriers, third-party administrators, managed care organizations, and attorneys, and adopted by more state regulators for state workers’ compensation systems than any other guideline. ODG by MCG’s goal is to help provide you with the right care, return-to-work plans, and job modifications, with the right resources to the right patient at the right time – with minimal waste and streamlined automation where recovery and guidelines align.
ODG provides unbiased, evidence-based guidelines and technology solutions that support payers, providers, and employers in their efforts to effectively return people to health in workers’ compensation. The clinical guidelines and analytical tools within ODG help improve and benchmark return-to-work performance, set reserves, facilitate quality care (including auto-authorization by CPT-ICD), and assess the level of claim risk for interventional triage.
- ODG for Workers’ Compensation solutions include:
- TAO Index (Treatment Analyzer on Outcomes): measures the correlation of each medical intervention with timely return-to-work
- Treatment Guidelines: ODG evidence-based treatment guidelines are designed for clinical practice as well as utilization review and medical management
- Return-to-Work Guidelines: ODG evidence-based return-to-work guidelines and predictive modeling are designed to impact as well as forecast time away from work for prospective
case/claims management and retrospective benchmarking
- Industry challenge
- The solution
- Business benefits
Most insurers today have a highly manual claims process which leads to substantial process costs, lengthy response times and disgruntled customers.
Customer expectations regarding communication are moving in a direction that requires digitization inside of the insurance companies.
The joint Sapiens and omni:us solution allows insurers either to automate the claims handling process or to suggest “Next Best Actions” to the claim’s processor.
Cognitive and deep data extraction of all incoming documents (structured, unstructured, continuous text, handwriting, etc.) is interpreted and translated into fully contextualized claims scenarios which prepares the ground for an AI-based decision framework for automation and decision support. Our solution minimizes the manual data processing and forms a basis for straight-through processing at scale.
- Process complexity reduction
- Claims decision support for claims adjuster
- Real-time claims status & updates
- Personalized claims experience
- Fast & transparent settlement
- Industry challenge
- The solution
- Business benefits
- Hear from our partners
To provide carriers a digital payment network allowing their consumers a fast, frictionless, and secure payment experience.
With One Inc’s proven PremiumPay® and ClaimsPay® digital payment networks, we provide insurers with the comprehensive insurance payments experience that customers require – fast, flexible, and future-focused.
- Customer Experience-Connect and engage policyholders through an exceptional, expedient, and seamless payment experience
- Digital Engagement-Proactively engage policyholders throughout the premium and claim payments experience
- Reporting and reconciliation-Reconcile accounts, instantly find discrepancies, analyze and report payment activity
- Security & Compliance-Remove sensitive payment data from your network and simplify your compliance burden
- Industry challenge
- The solution
- Business benefits
Opterrix is a powerful risk intelligence platform that enables insurance carriers to proactively identify, quantify and mitigate avoidable losses. Designed by insurers for insurers, Opterrix leverages the latest advancements in meteorology, data science, AI, and cloud computing to help insurers make better decisions faster and implement proactive strategies throughout the insurance value chain. Insights are available via our single sign-on web application and API access.
Underwriting: Opterrix is a single source of knowledge that helps carriers measure and manage property-level accumulation and aggregate limits, real-time moratorium declaration and monitoring, and post-event claims management.
Claims: Opterrix monitors complex portfolios in real-time, provides advanced notifications of upcoming weather events, generates claims predictions before FNOL, and offers unparalleled street-level analysis for optimized claims workflows.
Customer Engagement: Opterrix enables insurance carriers to deliver real-time notifications that protect, inform, and interact with policyholders when and where risk mitigation is top-of-mind.
- Prevent binding of high-risk policies and reshape costly accumulations in real-time
- Create a holistic view of loss activity
- Reduce claims cycle times and loss adjustment expenses
- Improve combined and operating ratios
- Increase customer satisfaction and retention