Integration, Operability & Security
One toolset for configuration, upgrade, security and operations.
- Comprehensive Security Capabilities
- Enhance Operational Efficiency
- Advanced Monitoring Tools
- Seamless Integration and Openness
Comprehensive Security Capabilities
Security is at the core of the Sapiens Insurance Platform and is integrated with every operational process. The security capabilities include:
- A user-friendly and intuitive wizard to set up system-level, team-level, and user-level security profiles
- Enable administrators to change security settings instantly and flexibly
- Authentication based on SSO and third-party identity providers
- User authorizations are structured into roles aligned with core insurance processes
- Users granted permissions tailored to their actions and data access at a granular level
- Full audit trail and traceability of all user activities/actions
- Enable insurers to comply with regulations such as General Data Protection Regulation (GDPR)
Enhance Operational Efficiency
The Platform’s no-code/low-code configuration tools offer robust capabilities designed to enhance operational efficiency.
With these tools, you can quickly install and deploy pre-built business solution packages tailored to your business needs. The Platform allows for comprehensive configuration of every aspect of your business, ensuring that it aligns with your specific operational requirements without extensive coding.
It intelligently separates core functionalities from customizations, facilitating seamless upgrades and minimizing disruptions.
Additionally, the tools enable you to manage the entire configuration deployment lifecycle and efficiently publish content packages, streamlining your processes and keeping your business agile.
Advanced Monitoring Tools
The Sapiens Insurance Platform includes monitoring tools to address the following domains:
- Observability and performance monitoring using tools such as Elastic APM, Fluentd, Kibana, open telemetry and more
- Infrastructure monitoring to provide insights into all the components of the system, including CPU, memory, locks, disk space, database, JVMs and garbage collection
- Availability monitoring for ensuring the system is up and accessible
- Security monitoring and analysis of the network traffic, endpoints, cloud resources and user behavior to detect and analyze anomalies
- Core product monitoring of the performance of the key functions of the core product
- Service and batch monitoring
Seamless Integration and Openness
Sapiens API Composition Engine (ACE) offers a configurable integration layer that enables the platform solutions to integrate to any customer’s ecosystem and/or third-party system. It provides the following capabilities:
- Bi-directional batch and online data exchange
- Standard APIs to access business functions and information
- Flows to orchestrate and transform data internally and externally over different protocols (e.g., REST, SOAP)
- Different authentication methods for API integration, including Kerberos
- Easy-to-use visual tool that accelerates the configuration of the endpoints
- Messages published corresponding to business events on policy and claims