CustomerConnect
Our persona-based dynamic portal, focused on delivering modern design combined with decades of industry expertise in innovative insurance solutions your customers will love
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- Excellence in Customer Experience
- Meet all Your Customers’ Needs
- And When They Need You
- Enrich, Personalize, and Tailor
Excellence in Customer Experience
Built with a focus on the customer of today and tomorrow, embedded with e-commerce roots and design principles, a new way of delivering customer engagement.
Benefits:
- Ready-made persona focused apps
- Reusable design system components to enhance brand and customer centricity
- Future eye on trends and best practices in direct-to-consumer
Meet all Your Customers’ Needs
Ensuring that customers have the right processes available to address all their insurance needs online, invaluable in today’s business climate.
Benefits:
- Pre-built journeys focusing on your customer
- Out-of-the-box content tailored to customers to meet their growing demands
- Create internal efficiencies and save on costs by providing your customer with self-sufficiency
And When They Need You
Available 24/7/365 to your customers who are balancing home, work and family-life, with an “every-channel” approach that powers you to deliver customer excellence, consistency and autonomy.
Benefits:
- Born in the cloud, providing built in reliability, scalability and visibility
- Chatbots and live chatting capabilities complement today’s dynamic portals
- Communication options such as email, Facebook Messenger and WhatsApp
Enrich, Personalize, and Tailor
Using third-party data sources as well as Sapiens DataSuite and advanced analytics pre-integration to achieve a new generation of experience.
- Offer upsell, cross-sell, personalized content enhanced with third party sources
- Out-of-the-box content for re-use and speed to market
- Pre-integrated with Sapiens DataSuite
Transformational Products
Sapiens provides a comprehensive set of solutions to fully automate the insurance landscape.
AgentConnect
A modular, highly innovative portal solution empowering agents with full lifecycle enablement including pipeline, sales, and customer service
ACE
Modular, cloud-native components that integrate with third-parties, legacy, core and backend systems
Digital Journey
Significantly improve your direct channels by easily building and launching transactional journeys using our low-code/no-code tool targeted for your insurance business
DigitalSuite
Transform your insurance operations with seamless digital experiences to achieve a fully digital engagement experience