Automation & AI

Embed AI capabilities and end-to-end business decision management across the Platform.

AI and ML

Harness the power of AI and machine learning to uncover hidden insights, automate processes, and optimize decision-making across underwriting, claims, and customer service

  • Leverage NLP (Natural Language Processing) capabilities to extract valuable insights from unstructured data sources, such as customer feedback, social media, and policy documents.
  • Recommendation Engines: Provide personalized recommendations to customers, agents, and employees, enhancing customer experiences and driving engagement.
  • Automated Decision-Making: Streamline decision-making processes through AI-powered automation, ensuring consistency, accuracy, and efficiency across the enterprise.
  • Predictive Analytics: Leverage advanced analytics to identify patterns, trends, and correlations, enabling proactive decision-making and risk mitigation strategies.

Generative AI

Embed Generative AI capabilities and use-cases across the Sapiens Insurance Platform and across various lines of business. By combining the Microsoft Azure platform and the Power BI suite you can optimize existing processes.

Gen AI introduces a paradigm shift for driving business growth allowing for self- sufficiency and programs like embedded insurance.

Co-pilot the insurance value chain – customer service, claims, and underwriting automation – with Gen AI at the helm.

Gen AI can be used for operational efficiency, journey creation and portal navigation by text description alone.

Decision Management

End-to-end decision management capabilities with no-code tools, and deployment through Decision-as-a-Service

  • Automated Logic Extraction (ALE) with Machine Learning
  • Drag-and-drop Decision Automation Modeling
  • Enterprise-grade Code Generation
  • GenAI-driven automation
  • Proven Results: 90% less IT involvement; 5x faster time-to-market; 70-90% improvement in operating efficiencies

Platform Capabilities

The Sapiens Insurance Platform is built on key technological themes that serve as the foundational pillars for developing all our business solutions.

  • Digital Engagement

    Dynamic, persona-based portals to empower vendors, agents, brokers, employers and administrators to provide premium user experiences across all digital channels.

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  • Data, AI & Analytics

    Robust data analytics suite that leverages AI and ML and empowers insurers to gain a holistic view of their business, operationalize insights, and make data-driven decisions.

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  • SaaS/Cloud

    Provide the full breadth of cloud services, including continuous updates, effortless scalability, and comprehensive cloud management​.

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  • Operability & Security

    Reduce TCO through no-code/low-code configuration tools and one toolset for installation, upgrade, security, and operations.

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  • Integration & Openness

    Configurable integration layer that enables the platform solutions to integrate to any customer's ecosystem and/or third-party system.

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