Partners

Industry challenge

The global (re)insurance industry is exchanging placing, accounting, and claims data through many different approaches, often requiring intensive manual intervention, hindering data speed and accuracy. Stakeholders are hampered by the need to establish many bespoke peer-to-peer connections with counterparties who may be at a very different level of digital maturity.

The solution

ADEPT (ACORD Data Exchange Platform & Translator) enables global, interoperable data exchange by connecting all insurance partners, regardless of their existing technology, processes, and data formats. ADEPT connects insurers, reinsurers, cedents, brokers, and others to ensure that they are able to send and receive consistent, easily consumable data in real time. ADEPT is fully integrated with the full suite of ACORD Digital Solutions, enabling the digitization, translation, and delivery of a wide variety of documents and messages.

Business benefits

• Provides a secure, decentralized data platform for placing, accounting & claims
• Dramatically reduces cost of data exchange and improves cash flow
• Enables straight-through process automation and ecosystem integration
• Improves compliance and data integrity, reducing errors compared to manual administrative processes
• Maximizes the effectiveness of data by making it easily available at the moment of value

Industry challenge

Insurers struggled with justifying the financial and human capital that goes into processing payments. The demand in managing multiple portals, banking relationships, payment modalities and reconciliation.

The solution

Allow both workers’ compensation and property & casualty insurers to reconcile payments across multiple modalities with minimal IT requirements. All financial data will be streamlined into a single access point. Empower insurers to achieve immediate total electronic adoption, ensuring payment efficiency.

Industry challenge

Insurers struggle to access multiple payment providers and technologies to cover their complex needs. Their legacy IT systems make these integrations a long, expensive, and resource-draining process. On top of that, insurers lack the payment know-how and specialist resources needed to optimise their payments system in-house.

The solution

Through one single connection to us, Imburse connects any organisation, regardless of its existing IT infrastructure, to the entire global payments ecosystem. We do all the heavy lifting of connecting to payment providers and technologies around the globe, making it easy, fast and inexpensive to deploy new technologies, for both collections and pay-outs.

Business benefits

• Improve speed-to-market
• Maximise payment options
• Improve customer experience
• Reduce costs
• Access unified reporting and payment analytics
• Traditional integrations are complex, expensive and time consuming. The Imburse solution looks to remove this obstacle of by offering enterprises a single, convenient entry point to the entire global ecosystems of payments.

Industry challenge

Insurance organizations face many payment processing challenges from improving reconciliation efficiencies, reducing policyholder churn and keeping costs low. Add to that the burden of compliance liability, the pressure of ever-changing customer expectations and the need to reduce policyholder churn. The challenges may well seem insurmountable.

The solution

The joint Sapiens and Invoice Cloud solution delivers a streamlined omni-channel payment experience that improves operational efficiencies by simplifying the payment process and increasing self-service adoption. Invoice Cloud’s tight, real-time integration with Sapiens’ industry leading software solutions accelerates reconciliations, while providing a seamless payment process for policyholders. Invoice Cloud provides a simple, secure online billing and payment solution for insurers.

Business benefits

• Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
• Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
• Built-in document preview capability during authoring facilitates a quick turn-around from edit to production

Industry challenge

In today’s competitive environment, carriers, state funds, MGA’s, MGU’s, premium finance companies+ need to be able to offer Pay -As- You- Go solutions on lines of insurance with variable exposures such as payroll, sales, insurance values, etc. Building these capabilities and developing systems to gather the variable data necessary to calculate and collect premiums, is a daunting and time- consuming task that most carriers+ are not prepared to do on their own.

Business benefits

• Easy implementation within Sapiens’ platform based on a flexible, carefully developed approach to a PayGo solution that fits your processes and your needs
• Reductions in billing and collection expenses
• Various options of direct data collection of multiple exposures such as payrolls, sales, insured values, etc.
• Maximum transparency on exposure data during the policy period, helping to reduce audit and bad debt expenses, saving you time and money

Industry challenge

Need for a faster, efficient, and modern connected way to provide payments to claimants.

The solution

Provide insurers a complete digital payment platform that will streamline operational costs, improve customer interactions, and meet the demand for fast, safe and reliable B2B and B2C claims payment processing.

Business benefits

• Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
• Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
• Built-in document preview capability during authoring facilitates a quick turn-around from edit to production

Industry challenge

Pricing sophistication and agility is increasingly key to success in personal and commercial lines insurance. Insurers often need the ability to deploy rates and algorithms in real time, to test their performance against strategic objectives and to deploy at scale, all within a tightly governed process. They also need to exploit the benefits of machine learning models in the pricing process, from rate calculations, to demand and retention models, and be 100% sure that deployed rates are exactly what they had planned.

The solution

Radar enables prices, rules, adjustments, scores and other metrics to be developed and deployed 100% accurately, directly to a rating system and calculated in real time. In markets where regulation permits, this can include policy or risk-level optimisation.

Business benefits

• Pricing sophistication, permitting both simple and highly complex pricing methodologies
• Rapid reaction to market developments
• System scalability that can cope with hundreds of millions of quotes per year
• Protection of robust audit and governance controls
• Direct and error-free rate deployment