Partners

Proud to partner with innovative companies that expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets

Outstanding Ecosystem

As part of our constant quest to offer more to our customers and grow, Sapiens is proud to partner with innovative companies that help us expand and refine our offerings, scale up to meet even the largest and most daunting implementation challenges, and enter new markets and locales.

Solutions and services to optimize digital standardized data exchange

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Industry challenge

Industry challenge

The global (re)insurance industry is exchanging placing, accounting, and claims data through many different approaches, often requiring intensive manual intervention, hindering data speed and accuracy. Stakeholders are hampered by the need to establish many bespoke peer-to-peer connections with counterparties who may be at a very different level of digital maturity.

The solution

The solution

ADEPT (ACORD Data Exchange Platform & Translator) enables global, interoperable data exchange by connecting all insurance partners, regardless of their existing technology, processes, and data formats. ADEPT connects insurers, reinsurers, cedents, brokers, and others to ensure that they are able to send and receive consistent, easily consumable data in real time. ADEPT is fully integrated with the full suite of ACORD Digital Solutions, enabling the digitization, translation, and delivery of a wide variety of documents and messages.

Business benefits

Business benefits

  • Provides a secure, decentralized data platform for placing, accounting & claims
  • Dramatically reduces cost of data exchange and improves cash flow
  • Enables straight-through process automation and ecosystem integration
  • Improves compliance and data integrity, reducing errors compared to manual administrative processes
  • Maximizes the effectiveness of data by making it easily available at the moment of value

Automate your risk & regulation compliance

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Industry challenge

Industry challenge

One of the greatest challenges facing organisations is working to embed regulatory compliance within insurance supply chains. This is a highly complex environment that can absorb teams as they wade through repetitive and time-consuming tasks. While a significant resource burden, failure threatens cost, efficiency and reputational impacts.

The solution

The solution

The joint Sapiens and Albany Group solution brings the ability to channel complex workflows and supplier management into a single, simple to implement and easy to use platform. Suppliers include third party admin (TPA), claims adjusters and experts, lawyers, underwriting brokers and even IT contractors. They also include contractors such as plumbers, builders, car mechanics and repair shops. Conect™ automates, streamlines and makes sense of supply chain complexity — to embed oversight, confidence and compliance. Integration of Conect™ with Sapiens core systems provides end-to-end performance, regulatory and operational control of supply chains, so that third party providers access to the insurer systems is according to their status in the Albany Group system. Code-free, Conect™ is rapidly deployable, customisable and scalable within departments, throughout companies and across markets.

Business benefits

Business benefits

  •  CONTROL – Risk intelligence technology that puts you in control — to save time, reduce costs and automate regulatory compliance
  •  INSIGHT- Harness trusted data, cross-sector expertise and intelligent analysis for complete oversight, performance management and audit of your supply chain
  • SIMPLICITY – Code-free configuration and intuitive screens ensure that Conect™ simplifies the most complex processes

Akur8 empowers actuaries and pricing teams to make better decisions, faster

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Industry challenge

Industry challenge

Insurers face increasing pressure to control and optimise their profit margins (direct insurers, price comparison websites, low interest rates). Pricing sophistication has become a key differentiator, but pricing processes remain long, manual and iterative. While AI could significantly improve this process, standard machine learning algorithms generate models that cannot be put in production because of regulatory constraints and risk of adverse selection. Akur8 is the only technology on the market that reconciles machine learning and actuarial science to automate the generation of transparent, production-ready GAM/GLMs.

The solution

The solution

Akur8 leverages the power of Machine Learning & predictive analytics to inject game-changing speed and accuracy to insurers’ pricing process. The solution supports pricing experts at every step of the pricing process, generating significant efficiency. From data processing and visualisation to exporting final models, Akur8 provides a comprehensive modular approach to pricing built around three main modules:
1. Risk – to build technical models and pure premiums
2. Demand – to build behavioural conversion and retention models and measure price elasticity
3. Rate – to iterate on rate plans (commercial premiums) and run portfolio analyses

Business benefits

Business benefits

  • Speed – Make your pricing process 10x faster
  • Performance: Improve the predictive power of your models
  • Transparency: Ensure full compliance with local regulation

Nintex AssureSign is an e-signature solution optimized to automate all your business-critical processes

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Industry challenge

Industry challenge

Remaining competitive in an evolving marketplace requires carriers to meet modern consumer expectations, such as accelerated claim lifecycles and digital self-service. There is a need to streamline the paperwork process and greatly reduce the turn-around time with Policy and Claim documents requiring authorized signatures.

The solution

The solution

The solutions streamline existing insurance workflows that require single or multiple signatures, reducing operational costs by significantly speeding the previously unwieldy document completion process (using mobile device, tablet, or computer). Close business 95% faster with eSignature. Create a 100% customizable experience to highlight your brand and seamlessly generate & send documents for signature via SMS or email.

Business benefits

Business benefits

  • Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
  • Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
  • Built-in document preview capability during authoring facilitates a quick turn-around from edit to production

Manage, predict and optimize your customers’ lifetime value (LTV) in real time

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Industry challenge

Industry challenge

The likelihood of potential customers qualify or lapse at the online application stage is difficult for life insurers to predict. If insurers improve their placement ratio it would have a significant impact on profitability and internal resources. Using AI, machine learning and analytics can provide potential policyholders with a better match based on “peers like you” and will improve insurers’ profitability and customer satisfaction. Atidot offers growth opportunity for life insurance – empowers insurers to evaluate opportunities in an existing portfolio or a book of business with big data and predictive analytics.

The solution

The solution

The joint solution provided by Sapiens and Atidot combines real-time AI, machine learning, and analytics capabilities with Sapiens ApplicationPro, a web-based insurance application software. The solution enables insurers to better predict their placement ratio, understand their customers profile, and recommend better policies based on ‘lookalike’ strategy. Companies can gain insights into their customer base and see the bottom-line impact of their product and marketing strategy. Atidot’s insights help you make smarter business decisions at just the right time.

Business benefits

Business benefits

  • Improve top-line growth by up to 30%
  • Gain up to 4x increase in your book of business value
  • Improve predictability by 15X and increase lifetime value
Hear from our partners

Hear from our partners

Reduce Risk, Operational Cost & Enhance Customer Loyalty with our Health Data Platform

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Industry challenge

Industry challenge

With more than 71% of the global deaths (according to WHO.org) caused by preventable disease, the Insurance industry wishes to move from being a claims payer to a lifetime wellbeing partner, helping people achieve and maintain better health and wellness levels, while better assessing risk and providing preventive, personalized services, at lower costs.

The solution

The solution

As a B2B company, Binah.ai provides the Insurance industry with an AI-powered, 100% software solution (SDK) they can easily integrate into their app or workflows to allow clients monitor health parameters, just by looking at the camera of a smartphone, tablet or laptop camera – anytime they need, anywhere they are, in only one minute. End-users are able to extract a wide range of health parameters such as blood pressure, heart rate, heart rate variability, oxygen saturation, respiration rate, mental stress, relaxing ability and more, and share this important health data with their insurers so they can better support their care, wellness and health improvement efforts.

Business benefits

Business benefits

  • Enhance wellness programs success using members’ objective health data
  • Streamline and empower underwriting and STP with remote, real-time health and wellness monitoring
  • Better assess risk and increase prevention
  • Lower operational costs (no need for wearables, less human time spent on health assessments)

Deliver a Better Customer Experience with Intuitive Customer Communications Management

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Industry challenge

Industry challenge

Consistent, timely communications is key when it comes to building lasting relationships with customers that help build your brand and grow your business. But maintaining a customer communications system that isn’t built with the user in mind can be expensive and time-consuming. The result can mean long turn-around times that limit your team’s responsiveness, and a technical burden to your IT staff that is costly and inefficient.

The solution

The solution

Cincom Eloquence is a customer communications management (CCM) solution that gives you the tools to design, deploy and deliver documents in a way that is flexible and user-centric. With Eloquence, you can say goodbye to manual data entry and tedious management processes—and say hello to cost savings and compliance with confidence.
Cincom Eloquence’s user-friendly design helps streamline customer communications processes across your entire enterprise—minimizing compliance risks, reducing operating costs, increasing speed to market and protecting your brand image.

Business benefits

Business benefits

  • Deliver a consistent brand image to customers and partners
  • Accelerate productivity: cut document production time by 90%
  • Ensure communication compliance to address internal policies and external requirements
  • Optimize legacy investments by integrating with existing business platforms and applications
  • Deliver an enterprise-wide solution to meet the needs of the entire organization

An AI technology company providing predictive analytics insurance solutions

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Industry challenge

Industry challenge

Litigation and Severity costs are eating into Insurers’ profits and ability to grow. Annually more than 20% of premiums are lost to litigation, fraud and compliance related claims handling. Lack of risk insights also blinds risk selection. Prioritizing claims with high propensity of litigation and severity to reduce claims cycle time and costs while efficiently managing reserves is much needed. Predictive analytics and Insights driven decision are the need of the hour.

The solution

The solution

Charlee.ai is an artificial intelligence based predictive analytics patented solution that helps reduce litigation and severity expenses while efficiently reserving claims. Charlee helps prioritize claims with high risks such as litigation, suspected fraud and non-compliance along with deep claim insights to help operational team streamline their workflows. Charlee is a secure, cloud-based and SOC 2 compliant web-application with custom dashboards and KPIs providing easy upload of data via SFTP or APIs.

Business benefits

Business benefits

  • Charlee leverages our patented and proprietary natural language processing (NLP) and machine learning models to extract deep insights from structured and unstructured data and predict litigation and severity
  • Charlee predicts litigation and attorney involvement starting at first notice of loss (FNOL) and 90-120 days prior, enabling workflow prioritization
  • Charlee predicts severity in various ranges (low, medium and high with dollar amounts dependent on machine learning) allowing for fast tracking and insights-based assignments
  • Charlee provides claim level alerts and red flags based on deep learning of unstructured and structured claims and policy data for developing investigation action plans
  • Charlee provides claims and risk portfolio including operational metrics, reserving patterns and high-risk trends correlating to NLP based tagged topics

Medical / Workers Compensation Analytical insights and analysis through easy-to-use AI

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Industry challenge

Industry challenge

Claim departments are challenged with managing large claim loads per claim professional, along with inflate medical, administrative, and legal costs associated to claim handling.

The solution

The solution

Through AI and Machine Learning tools an insurance carriers claim department will improve their processes and have access to in-depth analysis for proactive risk mitigation. Our Clara Claims solution now consists of:

CLARA Triage
CLARA Treatment
CLARA Litigation

Business benefits

Business benefits

Make the insurance purchasing process easier, cheaper, more efficient

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Industry challenge

Industry challenge

Insurance confronts the challenge of sluggish new and renewal procedures due to manual underwriting processes. This reliance on manual work hampers efficiency and speed in the industry. It is not an efficient process for the agents/insureds.

The solution

The solution

The current supplemental insurance application process can be frustrating for insureds, agents, underwriters, and everyone in between. AppEase improves both the experience and the outcome. The user experience is designed with underwriters to insureds in mind to enhance satisfaction and efficiency, especially on renewals.

Business benefits

Business benefits

  • Reduce sales cycle (~80%) by collecting apps data electronically
  • Ease of doing business/competitive advantage significantly improved
  • Provides data availability for analytics
  • Removes redundant data entry and quicker quotes and indications
Hear from our partners

Hear from our partners

Medical Records - Reviewed Thoroughly, Examined Quickly, Proceed Confidently

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Industry challenge

Industry challenge

Manually reviewing medical records at scale is a huge drain on resources. The U.S. industry spends $3.5B on labor reviewing medical records per year.

The solution

The solution

DigitalOwl’s Digital Underwriting Abstract (DUA) automatically analyzes medical documents, including unstructured data and imaged records, creating a completely digital, interactive document.

Business benefits

Business benefits

  • Faster review time with our abstract returned in hours versus days
  • Improved productivity and scalability by speeding up tasks, freeing up resources, and empowering your underwriters
  • Save money by reducing expensive hours manually reviewing medical records
  • Focus on the elements pertaining to the case versus sifting through hundreds – or possibly thousands – of pages
  • Make decisions more efficiently, effectively, and with greater confidence
Hear from Our Partners

Hear from Our Partners

Free Yourself From Paperwork

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Industry challenge

Industry challenge

Manual document processing in Insurance. With all of the documents/emails/paperwork in the insurance industry, a lot of time is spent reviewing redundant information in search of the same key pieces of information that is just labeled and formatted differently each time.

The solution

The solution

Doxci is a simple tool that makes enterprise document processing as easy as a drag and drop.Doxci uses AI, NLP and RPA to automatically ingest documents, read them well enough to establish contextual reasoning, and complete the tasks associated with the contents. It can perform simple tasks like converting unstructured data to a structured format for compliance purposes, or more cognitive-intensive processes such as completely automating the submission of small and mid-sized commercial insurance lines. It’s basically 100,000 paperwork employees in 1.

Business benefits

Business benefits

  • Converts messy unstructured data to a structured format
  • Automates entire workflows so that it functions less like a tool and more like an employee
  • Faster, cheaper, more accurate and more consistent than humans, freeing them up for higher value work
  • Able to process everything from simple invoices to analyzing lengthy contracts (hundreds of pages) for contextual discrepancies
  • Increased monthly revenue over 20% for one of our clients

Adding value to Financial Services businesses with Smart Doc Generation & Automation

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Industry challenge

Industry challenge

When it comes to customer communications management, building and managing document templates can be challenging, technical and expensive. Document templates are often built and maintained on syntax-based (mail merge) platforms by technical staff and the dependency on the IT team often results in slow turn-around times. Templates are not always managed and organized centrally which makes it difficult for an organization to have a clear view of their environment and follow a compliant document strategy.

The solution

The solution

DocFusion® enables you to turn regularly used documents and forms into intelligent templates for customer communications management
DocFusion’s drag-and-drop template designer makes template authoring easy and maintainable with drag-and-drop mapping, visual rule-building dialogues, offline template preview capabilities with test data, native connectors to multiple data sources, digital signature support and much more.
DocFusion also features an enterprise-grade central template repository with role-based access, version control and full auditing capability. Documents can be generated on-demand or in batch with the option to connect to our high availability and highly scalable cloud environment.

Business benefits

Business benefits

  • Document composition, automation and governance
  • Hyper personalized claims and policy correspondence
  • Compliance and risk management
  • Preservation of corporate identity
  • Template libraries for re-usable content
  • Pre-build connectors (data push or retrieve strategy)
  • On-premise, cloud or hybrid

Insurance dynamic pricing, advanced rating engine & product personalization

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Industry challenge

Industry challenge

Insurance companies try to sell the same product, at the same price, to customers who have unique needs, risk characteristics and price sensitivities. This commodity based selling, may cause the loss of customers who are willing to pay more for increased comprehensive coverage, as well as customers who cannot afford the product and are willing to give up some coverage to pay less.

The solution

The solution

The joint Earnix and Sapiens solutions uses Earnix for the quoting process on Sapiens’ system. It provides an end-to-end pricing and product personalization software suite, driven by world-class data science, analytical modeling tools, and integrated machine learning. The Earnix suite replaces fixed pricing tables with dynamic pricing API. With the dynamic pricing and product personalization solution, insurers ensure they are offering the right product, at the right price to the right person.

Business benefits

Business benefits

  • Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
  • Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
  • Built-in document preview capability during authoring facilitates a quick turn-around from edit to production

Payments Simplified: All financial data streamlined into a single access point

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Industry challenge

Industry challenge

Insurers struggled with justifying the financial and human capital that goes into processing payments. The demand in managing multiple portals, banking relationships, payment modalities and reconciliation.

The solution

The solution

Allow both workers’ compensation and property & casualty insurers to reconcile payments across multiple modalities with minimal IT requirements. All financial data will be streamlined into a single access point. Empower insurers to achieve immediate total electronic adoption, ensuring payment efficiency.

Business benefits

Business benefits

Making every digital moment secure, for everyone