Partners

Codeplex delivers a suite of integrated solutions including Codeplex Claims, Codeplex Supplier Management and Codeplex Binder. These solutions integrate with policy administration systems to structure claims workflows, manage complex supplier ecosystems and support binder broker environments within a single connected operational platform. The platform enables AI automation at any stage of the workflow, allowing insurers to deploy AI models and agents developed by Codeplex or integrate third party models created by insurers or external providers. Codeplex is trusted by insurers and broker networks managing thousands of claims and service provider interactions each month, helping bring greater structure, visibility and seamless integration to claims operations.

• Eliminates the swivel chair effect: By integrating directly with policy administration systems, Codeplex removes the need to move between systems or re-enter information, reducing administrative friction across claims workflows.

• Greater visibility across the claims ecosystem: A connected platform provides insurers and brokers with clear oversight of claims progress, documentation and supplier activity within one structured environment.

• Simplified management of complex supplier networks: Codeplex structures interactions between insurers, brokers and service providers, improving coordination and reducing operational complexity across the claims lifecycle.

• Stronger operational control and consistency: Structured workflows and centralised documentation support more consistent claims processes while improving auditability and compliance.

• Flexible AI enablement across the ecosystem: Codeplex allows insurers to deploy AI models and agents at any stage of the claims workflow, whether developed by Codeplex, the insurer or third parties, enabling intelligent automation without disrupting existing systems.

The current supplemental insurance application process can be frustrating for insureds, agents, underwriters, and everyone in between. AppEase improves both the experience and the outcome. The user experience is designed with underwriters to insureds in mind to enhance satisfaction and efficiency, especially on renewals.

• Reduce sales cycle (~80%) by collecting apps data electronically
• Ease of doing business/competitive advantage significantly improved
• Provides data availability for analytics
• Removes redundant data entry and quicker quotes and indications

DigitalOwl’s Digital Underwriting Abstract (DUA) automatically analyzes medical documents, including unstructured data and imaged records, creating a completely digital, interactive document.

• Faster review time with our abstract returned in hours versus days
• Improved productivity and scalability by speeding up tasks, freeing up resources, and empowering your underwriters
• Save money by reducing expensive hours manually reviewing medical records
• Focus on the elements pertaining to the case versus sifting through hundreds – or possibly thousands – of pages
• Make decisions more efficiently, effectively, and with greater confidence

DocFusion® enables you to turn regularly used documents and forms into intelligent templates for customer communications management
DocFusion’s drag-and-drop template designer makes template authoring easy and maintainable with drag-and-drop mapping, visual rule-building dialogues, offline template preview capabilities with test data, native connectors to multiple data sources, digital signature support and much more.
DocFusion also features an enterprise-grade central template repository with role-based access, version control and full auditing capability. Documents can be generated on-demand or in batch with the option to connect to our high availability and highly scalable cloud environment.

• Document composition, automation and governance
• Hyper personalized claims and policy correspondence
• Compliance and risk management
• Preservation of corporate identity
• Template libraries for re-usable content
• Pre-build connectors (data push or retrieve strategy)
• On-premise, cloud or hybrid

Doxci is a simple tool that makes enterprise document processing as easy as a drag and drop.Doxci uses AI, NLP and RPA to automatically ingest documents, read them well enough to establish contextual reasoning, and complete the tasks associated with the contents. It can perform simple tasks like converting unstructured data to a structured format for compliance purposes, or more cognitive-intensive processes such as completely automating the submission of small and mid-sized commercial insurance lines. It’s basically 100,000 paperwork employees in 1.

• Converts messy unstructured data to a structured format
• Automates entire workflows so that it functions less like a tool and more like an employee
• Faster, cheaper, more accurate and more consistent than humans, freeing them up for higher value work
• Able to process everything from simple invoices to analyzing lengthy contracts (hundreds of pages) for contextual discrepancies
• Increased monthly revenue over 20% for one of our clients

The joint Earnix and Sapiens solutions uses Earnix for the quoting process on Sapiens’ system. It provides an end-to-end pricing and product personalization software suite, driven by world-class data science, analytical modeling tools, and integrated machine learning. The Earnix suite replaces fixed pricing tables with dynamic pricing API. With the dynamic pricing and product personalization solution, insurers ensure they are offering the right product, at the right price to the right person.

• Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
• Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
• Built-in document preview capability during authoring facilitates a quick turn-around from edit to production

Allow both workers’ compensation and property & casualty insurers to reconcile payments across multiple modalities with minimal IT requirements. All financial data will be streamlined into a single access point. Empower insurers to achieve immediate total electronic adoption, ensuring payment efficiency.

ECHO for Property and Casualty allows one system for automating payment processing, delivery of real-time reconciliation status updates, and making informed decisions with up-to-date payment information. With connectivity to nearly every medical claim clearinghouse, more than 1.6 million providers in our network, and $180B in claims paid in the past 12 months, ECHO enables a seamless workers comp payment program that isn’t available anywhere else in the market. ECHO delivers claimant satisfaction with multiple payment options and automated preferences. Our seamless integration reduces costs, increases efficiencies, and allows simple revenue-sharing opportunities.

• Integration: Empower your team with access to comprehensive digital payment capabilities, including real-time updates, directly within your system
• Automation: Pay claims faster with a solution built to handle insurance companies’ specific use cases and workflows
• Reconciliation: Save valuable time with automated reconciliation, making reconciliation at the group and sub-group level easy and hassle-free
• Flexibility: Provide your team with a flexible, secure application tailored to fit your unique needs, use cases and workflows
• Scalability: Implement a solution designed to scale and grow with your evolving business needs and across lines of business

Empathy combines tech innovation with a human care team to change the way the world plans for and deals with the loss of a loved one. With its award-winning app, Empathy helps families navigate the challenges of bereavement like grief, estate settlement, probate and more. Through its white-labeled legacy planning services, Empathy increases access to estate planning services via thoughtful tailored integrations with trusted life insurance carriers and agents, providing legacy planning tools to make informed decisions and move forward in confidence after a loss.

• Revamp and improve the beneficiary experience, with support that goes beyond a payout
• Advance the claims process, honoring the long-standing relationship with policyholders
• Raise the bar for employers and beneficiaries with new, value-driving benefits
• Innovate on the customer experience, using tech to empower agents and streamline intake

F-Secure provides insurers with a solution to protect and advise their private and small business customers including separate Cyber app (partner branding possible) and also via SDK’s and API’s

• Become more relevant
  By including digital security elements protecting your customers’ and their families’ digital moments online and increasing the touchpoints to your customers
• Differentiate
  Drive sales growth by including complete digital security in your offering to protect your customers’ every digital moment, their identities and their devices
• Increase loyalty
  Enhance your customers’ experience with engaging services they’ll use not just when there’s a claim, but in their everyday lives and become more relevant to your customer
• Reduce insurance claims
  With F-Secure award-winning solutions which will prevent majority of threats from happening and clearly decreasing claims and contacts

ForMotiv’s behavioral data science platform runs real-time machine learning models on tens of thousands of digital behavioral data points captured during the digital application process to instantly and accurately predict the intent of the end-user. ForMotiv identifies high-risk users, potential cases of fraud / non-disclosure, window shoppers, high intent buyers, frustrated/confused users and more during the application process, meaning carriers can take action during the user journey to drive a desired outcome. ForMotiv has a suite of products including Data, Analytics/Reporting, Behavioral Signaling, and Real-Time Models

• Identify bottlenecks, dropoff points, high abandonment questions/fields and more to improve the user journey
• Reduce risk exposure without decreasing conversions
• Create smarter Accelerated Underwriting & reduce 3rd party data costs – instantly determine who should be accelerated and who should be further qualified via medical review/fluid test
• After a simple integration, behavioral data can be leveraged across the enterprise and incorporated into existing predictive models