DigitalSuite
Built through design thinking to create experiences that customers, agents, brokers and employees have come to expect, and provide a competitive advantage
Superior Experience
A New Dimension of Engagement With Customers and Agents
Old school portals aren’t enough for your e-commerce savvy customers. Take the step toward improved
“every channel” engagement and conversational messaging.
CustomerConnect
A persona-based dynamic portal, focused on delivering modern design combined with expertise in innovative solutions
AgentConnect
A modular, highly innovative portal solution empowering agents with full lifecycle enablement including pipeline, sales, and customer service
BotConnect & LiveConnect
A dynamic duo revolutionizing engagement on customers’ channel of choice while optimizing operational efficiencies
Journey & Form Composer
Improve your customer journey quickly and easily with seamless integration of new, advanced solutions and digitized paperwork
Empower Users
Low-code Tools for Business Users
Break the shackles of legacy technology and gain speed-to-market with drag-and-drop and easy configuration. With our modern, cloud-native technology, and low-code/no-code tools you can allow insureds to make changes to their policies, agents to make payments on their insureds behalf and integrate different journeys with Sapiens dynamic portals or your existing ones.
Connect Seamlessly
Connect With Ease Across Any System
Integrate and connect legacy, core and third party systems effortlessly using our API Conductor (ACE)
Your benefits include:
Easily integrate anywhere:
core, legacy or insurtech
Leverage data and analytics to drive business processes
Create more productive experiences
What our customers say
Dentists’ Provident
Sapiens’ digital capabilities and roadmap enable us to meet our business goals and ensure we are prepared for the future. Sapiens’ innovative ecosystem provides us with the technology refresh to grow our business, enhance existing services and add new ones.
Matt PayneCIO
MAPFRE MSV Life p.l.c
Sapiens’ digital solutions have provided MMSV with the business insights and capabilities we need to rapidly scale up our activities, simplify our legacy program and offer customers the best possible service in an increasingly digital marketplace.
Luciano AnastasiCIO
Digital strategy isn’t one size fits all
Sapiens Digital Insurance Practice offers you a set of consultative packages to help you develop a coherent digital strategy that is aligned with your business needs and objectives.
Design-led Workshops
Collaboratively focused on new, innovative customer-centric solutions, from our industry and beyond
Digital and E-commerce Audit
Analyze, benchmark and optimize your digital and e-commerce processes to ensure better CX
Brand strategy workshops
Ensure recognition and differentiation by analyzing, designing and repositioning your brand & media plan
Customer Engagement and Prototyping
Identify customers issues and execute digital and non-digital customer journey tests
