DigitalSuite

Built through design thinking to create experiences that customers, agents, brokers and employees have come to expect, and provide a competitive advantage

Superior Experience

A New Dimension of Engagement With Customers and Agents

Old school portals aren’t enough for your e-commerce savvy customers. Take the step toward improved
“every channel” engagement and conversational messaging.

CustomerConnect

A persona-based dynamic portal, focused on delivering modern design combined with expertise in innovative solutions

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AgentConnect

A modular, highly innovative portal solution empowering agents with full lifecycle enablement including pipeline, sales, and customer service

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BotConnect & LiveConnect

A dynamic duo revolutionizing engagement on customers’ channel of choice while optimizing operational efficiencies

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Journey & Form Composer

Improve your customer journey quickly and easily with seamless integration of new, advanced solutions and digitized paperwork

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Empower Users

Low-code Tools for Business Users

Break the shackles of legacy technology and gain speed-to-market with drag-and-drop and easy configuration. With our modern, cloud-native technology, and low-code/no-code tools you can allow insureds to make changes to their policies, agents to make payments on their insureds behalf and integrate different journeys with Sapiens dynamic portals or your existing ones.

Learn more about low-code/no-code technology

Connect Seamlessly

Connect With Ease Across Any System

Integrate and connect legacy, core and third party systems effortlessly using our API Conductor (ACE)

Your benefits include:

Easily integrate anywhere:
core, legacy or insurtech

Leverage data and analytics to drive business processes

Create more productive experiences

Learn more about API Conductor

What our customers say

  • Dentists’ Provident

    Sapiens’ digital capabilities and roadmap enable us to meet our business goals and ensure we are prepared for the future. Sapiens’ innovative ecosystem provides us with the technology refresh to grow our business, enhance existing services and add new ones.

    Matt PayneCIO

    Matt Payne, CIO Dentists’ Provident

    Sapiens’ digital capabilities and roadmap enable us to meet our business goals and ensure we are prepared for the future. Sapiens’ innovative ecosystem provides us with the technology refresh to grow our business, enhance existing services and add new ones.

    Read more
  • Gjensidige Pensjonsforsikring

    Sapiens was the obvious choice to support our broad digital strategy, and the natural fit to take GPF one step further on our path to digitalization. Sapiens’ innovative digital solutions can propel our journey and ensure we are providing our clientele with the best experience.

    Torstein IngebretsenCEO

    Torstein Ingebretsen, CEO Gjensidige Pensjonsforsikring

    Sapiens was the obvious choice to support our broad digital strategy, and the natural fit to take GPF one step further on our path to digitalization. Sapiens’ innovative digital solutions can propel our journey and ensure we are providing our clientele with the best experience.

    Read more
  • MAPFRE MSV Life p.l.c

    Sapiens’ digital solutions have provided MMSV with the business insights and capabilities we need to rapidly scale up our activities, simplify our legacy program and offer customers the best possible service in an increasingly digital marketplace.

    Luciano AnastasiCIO

    Luciano Anastasi, CIO MMSV

    Sapiens’ digital solutions have provided MMSV with the business insights and capabilities we need to rapidly scale up our activities, simplify our legacy program and offer customers the best possible service in an increasingly digital marketplace.

    Read more

Digital strategy isn’t one size fits all

Sapiens Digital Insurance Practice offers you a set of consultative packages to help you develop a coherent digital strategy that is aligned with your business needs and objectives.

Design-led Workshops

Collaboratively focused on new, innovative customer-centric solutions, from our industry and beyond

Digital and E-commerce Audit

Analyze, benchmark and optimize your digital and e-commerce processes to ensure better CX

Brand strategy workshops

Ensure recognition and differentiation by analyzing, designing and repositioning your brand & media plan

Customer Engagement and Prototyping

Identify customers issues and execute digital and non-digital customer journey tests

What’s new

More updates

Breadth of Portfolio

With four decades of experience, global domain expertise and unmatched commitment to our customers, we help you navigate through disruption.

Contact us