Unsere
Partner
Ein umfassendes Ökosystem
Wir möchten unseren Kunden viel bieten. Nicht zuletzt, um sie beim Wachstum zu unterstützen. Daher ist Sapiens besonders stolz auf die Partnerschaften mit innovativen Unternehmen. Sie helfen uns dabei, unser Angebot zu erweitern und zu vertiefen sowie Skalierungen vorzunehmen, um selbst die größten und schwierigsten Implementierungsherausforderungen zu meistern, und neue Märkte und Standorte zu erschließen.
- Industry challenge
- The solution
- Business benefits
- Hear from our partners
Digital disruption in today’s Insurance Industry has forced many companies to rethink traditional business models and processes. Due to the rise of mobile smartphones, tablets, apps, cloud computing capabilities, and privacy and security concerns, consumer expectations have shifted towards a need for communication, payment and information immediacy and safety. It is now time for insurers to evolve and harness this digital shift in order to attract and retain new and old customers.
Sapiens and SPLICE Software partner to provide streamlined billing, claims, marketing and customer experience communication solutions to insurers, that are automated through Sapiens property & casualty, and life, pension & annuities platforms. This partnership enriches the customer experience and gives insurers more direct control of their customer relationships, drives engagement, increases loyalty and operational savings.
- Decrease the time and costs associated with the claims process
- Increase the speed of payment on overdue accounts
- Decrease inbound call volumes
- Gather customer feedback with surveys at different customer
touchpoints - Improve the overall customer experience
- Offer choice and Opt-In and preference management
- Be up and running and see significant results within 90 days
- Industry challenge
- The solution
- Business benefits
Modern insurance companies are built on enterprise software. Technology adoption challenges with insurance applications and frequently changing rules and regulations significantly impact productivity and processing policies or claims errors. This results in higher-than-planned operational costs & low technology returns for insurers. Insurance companies also face challenges like:
● A lack of self-service experiences for agents & customers, resulting in a loss of productivity and higher support volumes.
● Slow, ineffective management of changes in internal processes, rules, and external regulations leading to errors.
● High employee churn that requires focused agent training experiences.
Insurance applications click better with Whatfix. Whatfix is the AI-native Digital Adoption Platform built for the modern insurance enterprise. It’s the only platform to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization, driving business outcomes like faster quoting, accurate claims processing and reduced training costs.
- Accelerated time-to-proficiency for new insurance agents and policyholders with hands-on training
experiences - Maximize insurance technology ROI by achieving optimal end-user adoption
- Easily facilitate change
- Defect support issues and enable end-users with on-demand self-service experiences
- Reduction in insurance technology training costs
- Track and analyze end-user behavior to identify areas of improvement and optimize workflows
Systemintegratoren
Wir wissen, wie wichtig eine nahtlose Integration und Implementierung für Spitzenleistungen ist. Unsere strategischen Partnerschaften mit Systemintegratoren sind daher entscheidend für die erfolgreiche Integration unserer Lösungen.
Durch enge Partnerschaften schaffen wir gemeinsam Lösungen, die Branchen revolutionieren, Unternehmen stärken und den Weg für eine digitalisierte Zukunft ebnen.