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Insurance Boosting Policyholder Retention: The Role of NPS

Boosting Policyholder Retention: The Role of NPS

Mackenzie McDowellJanuary 12, 2025

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Core Technology Apple Picking for Insurers

Apple Picking for Insurers

Nikki DuganSeptember 16, 2021

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Customer Experience Royalty and Retail Taught Me to Embrace Design Thinking

Royalty and Retail Taught Me to Embrace Design Thinking

Colleen WellsAugust 19, 2021

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Core Technology Innovation is an Olympic Sized Effort

Innovation is an Olympic Sized Effort

Nikki DuganAugust 12, 2021

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Customer Experience How Can Insurance Products Evolve As Insureds Evolve?

How Can Insurance Products Evolve As Insureds Evolve?

Bryan FalchukAugust 2, 2021

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Customer Experience The meaning of ….. X ?

The meaning of ….. X ?

Nikki DuganJuly 8, 2021

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Customer Experience We Built What Insurance Customers Wanted…but Where are They?

We Built What Insurance Customers Wanted…but Where are They?

Bryan FalchukJune 3, 2021

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Customer Experience Insurers Must Not Fear E-Commerce Thinking

Insurers Must Not Fear E-Commerce Thinking

Björn EickmannMay 27, 2021

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Core Technology 5 Tips for Navigating a Successful Implementation

5 Tips for Navigating a Successful Implementation

Anders RosenbeckMay 10, 2021

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Customer Experience Journey to the Center of an Insurance Call Center

Journey to the Center of an Insurance Call Center

Nikki DuganApril 8, 2021

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Customer Experience Digital Life Insurance and One Touch Connection Sounds Simple…Is It?

Digital Life Insurance and One Touch Connection Sounds Simple…Is It?

Jennifer SmithApril 5, 2021

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Digitalization How to Attract Returning Life Customers

How to Attract Returning Life Customers

Dave PunterFebruary 15, 2021

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Core Technology The Age of Insurance APIs

The Age of Insurance APIs

Nikki DuganDecember 7, 2020

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Core Technology Lessons Learned from Insurtech

Lessons Learned from Insurtech

David ClampNovember 17, 2020

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Digitalization nexible: Motor Insurance with a High Focus on Customers and Automation

nexible: Motor Insurance with a High Focus on Customers and Automation

Volker NövermannAugust 17, 2020

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Core Technology 3 Modernization Options for Insurers

3 Modernization Options for Insurers

Colleen WellsApril 7, 2020

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Core Technology 5 Business Benefits for P&C Carriers

5 Business Benefits for P&C Carriers

John PettitSeptember 16, 2019

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Customer Experience Main Benefits of Cloud Computing and Managed Services for Insurers

Main Benefits of Cloud Computing and Managed Services for Insurers

Gil MaletskiAugust 14, 2018

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Core Technology Cloud Computing and Managed Services for Insurers

Cloud Computing and Managed Services for Insurers

Gil MaletskiJuly 15, 2018

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Life, Pension & Annuity NAIC Proposes New Suitability Standards

NAIC Proposes New Suitability Standards

Jerry WhetnallFebruary 28, 2018

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